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HM
United States60k-150k USD
Former educator with over a decade of experience designing learning, managing programs, and helping others stay organized and motivated.
Experience
Program Manager
Burlington Area School District
Jul 2024 - Present (1 year 4 months)
HICurriculum Consultant & LXD
HM InspirED Innovations
Nov 2018 - Apr 2025 (6 years 5 months)
Remote Learning Consultant
Racine Unified School District
Jun 2022 - Aug 2024 (2 years 2 months)
Program Developer
Badger High School
Jul 2015 - Nov 2022 (7 years 4 months)
Community Sales and Engagement
Lake Geneva Tennis Club
Dec 2018 - Dec 2020 (2 years)
VMSaaS Customer Success Manager dedicated to enhancing customer satisfaction.
Experience
Customer Success Manager
Paminga
Feb 2022 - Present (3 years 9 months)
CX Manager Associate
Aspen Technologies Group LLC
Feb 2020 - Present (5 years 9 months)
Experienced leader and product quality strategist in AI-enabled testing.
Experience
A Manager
Evercharge
Nov 2022 - Present (3 years)
Senior A Lead
Volta Charging
Sep 2019 - Present (6 years 2 months)
Entrepreneur / Operator
PTUnited States100k-140k USD
Experienced customer success professional with a focus on client satisfaction.
Experience
PDProduct Success Lead
Privacy Hub by Datavant
Jan 2023 - Jul 2024 (1 year 6 months)
ME
MB
Indonesia130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
HVGlobal Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
HVSavvy senior executive driving business transformations through technology solutions.
Experience
Co-Founder/CEO
CERAU SOLUTIONS LLC
Jan 2023 - Present (2 years 10 months)
MEChief Technology Officer
MIT Professional Education
Oct 2023 - Nov 2024 (1 year 1 month)
Chief Technology Officer Cert.
KTUnited States140k-170k USD
Strategic chief of staff with expertise in operational excellence.
Experience
Operations & HR Consultant
KLT Consultant
Apr 2024 - Jan 2025 (9 months)
Chief of Staff, Operations/HR
MVP Group Inc
DUDynamic project and account management professional with strong sales expertise.
Experience
Project Manager | Executive Assistant | Virtual Assistant
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Project Manager
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Account Manager
LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Project leader with 15 years of expertise in optimizing cross-functional team success and enhancing
Experience
Technical Project Manager
Mitratech
Oct 2023 - Present (2 years 1 month)
Advisor
Homeward Mortgage
May 2021 - Nov 2022 (1 year 6 months)
Advisor
Rejoice Mortgage
Feb 2020 - May 2021 (1 year 3 months)
AM
Brazil200k-350k BRL
I am a sales and marketing leader driving revenue through tech, media, and innovation.
Experience
Senior Key Account Manager
JoomPro Brazil
Jul 2023 - Aug 2024 (1 year 1 month)
TWSenior Sales Specialist
AKDynamic customer success leader with 19+ years of experience.
Experience
Property Custodial Officer
National Library of Medicine
Jan 2016 - Present (9 years 10 months)
Product Advisor and Inventory Control Expert
Microsoft
Jan 2011 - Dec 2016 (5 years 11 months)
Product Specialist
AIDynamic and results-driven financial leader
Experience
Senior Manager, Internal Controls and SOX Compliance
Charles River Laboratories
Aug 2022 - Present (3 years 3 months)
Financial Director
United States Air Force
Apr 2009 - May 2021 (12 years 1 month)
NZCustomer Success Specialist with 12 years of diverse experience.
Experience
Customer Success Specialist
Bullseye Engagement
Jan 2021 - Jan 2022 (1 year)
Customer Success Manager
Motive (Formerly KeepTruckin)
Jan 2020 - Jan 2021 (1 year)
Client Services Manager
Ignitepk
Sep 2019 - Jan 2020 (4 months)
WPPassionate Customer Success & Experience Leader / World Traveler / Certified Travel Planner
Experience
Independent Travel Consultant
BALTIMORE, MD
Jul 2021 - Present (4 years 4 months)
Personal Sabbatical
BALTIMORE, MD
Jul 2022 - Feb 2023 (7 months)
OnFrontiers
NEW YORK, NY
Mar 2023 - May 2022 (-1 years 2 months)
Experienced planning engineer with strong project management and coordination skills.
Experience
ABPlanning Engineer
Advancecon Holding Berhad
Jul 2022 - Present (3 years 4 months)
Site Engineer
LLC VICTORY SDN BHD
Sep 2020 - Jul 2022 (1 year 10 months)
India40000k-50000k INR
Experienced Sr. Manager in Customer Success and Project Management.
Experience
Sr Manager - Customer Success & Project Management
CreditNirvana, Perfios Company
Apr 2022 - Present (3 years 7 months)
MVCustomer success manager dedicated to driving customer value and retention.
Experience
District Manager
Goodwill Industries
Jan 2024 - Present (1 year 10 months)
Store Manager
Rooms To Go
Jan 2022 - Dec 2024 (2 years 11 months)
Assistant Store Manager
Rooms To Go
TOGrowth-focused Senior Customer Success Manager driving retention and revenue expansion.
Experience
Senior Customer Success Manager
Dayforce
Mar 2025 - Present (8 months)
WESenior Customer Success Manager
WebEngage
Dec 2023 - Feb 2025 (1 year 2 months)
ALSenior Customer Success Manager
JCDynamic Customer Success expert with 12+ years in Tech.
Experience
Manager, Customer Success
Resilinc
Jan 2024 - Present (1 year 10 months)
Strategic Customer Success Manager
SupplyShift
Apr 2022 - Jan 2024 (1 year 9 months)
Senior Customer Success Manager
Nextail Labs
Jul 2019 - Apr 2022 (2 years 9 months)
Airbnb
Jan 2018 - Present (7 years 10 months)
A Manager
Milestone Project (StreamNation)
Jun 2015 - Present (10 years 5 months)
A Manager & Product Quality Lead
Vevo
Jan 2013 - Present (12 years 10 months)
Account Executive
Medely
Jun 2021 - Jan 2023 (1 year 7 months)
Account Manager
TrueCare24
Sep 2020 - Jun 2021 (9 months)
Telehealth Innovation Consultant
Health Recovery Solutions
May 2018 - Oct 2020 (2 years 5 months)
Account Executive
Lua
Aug 2017 - May 2018 (9 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
HSSolutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
CAAccount Manager
CareApp
Apr 2020 - May 2020 (1 month)
TIAssistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Blended Professional Certificate
Oct 2023 - Nov 2024 (1 year 1 month)
Management of Technology
Microsoft
May 2021 - May 2023 (2 years)
Director of Infrastructure & Reliability Engineering
MICROSOFT
Jan 2022 - Jan 2023 (1 year)
Apr 2020 - Jan 2024 (3 years 9 months)
Manager, Client/SubContractor Relations
Data Analysis & Results
Jan 2018 - Dec 2020 (2 years 11 months)
IT Account Research MBA Internship
Align Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Manager, Webstore/Marketing
Teddies for Bettys
Jan 2013 - Dec 2015 (2 years 11 months)
RenoRun
Jan 2022 - Dec 2023 (1 year 11 months)
Account Executive
RenoRun
Jan 2022 - Dec 2022 (11 months)
Brand Success Manager
Goodfood Market
Jan 2020 - Dec 2022 (2 years 11 months)
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
Business Unit Planning Advisor
ExxonMobil
Feb 2019 - Jul 2019 (5 months)
Second Line Supervisor
ExxonMobil
Nov 2017 - Feb 2019 (1 year 3 months)
Twitch
Jul 2022 - Jul 2023 (1 year)
CLSenior Sales Manager
CLIP
Oct 2020 - Apr 2021 (6 months)
UBHead Of Corporate Sales
Uber for Business
Apr 2018 - Jan 2020 (1 year 9 months)
UBHead of Customer Success LATAM
Uber for Business
Feb 2017 - Apr 2018 (1 year 2 months)
Apple Incorporated
Jan 2011 - Dec 2011 (11 months)
Information Services Shift Supervisor
George Mason University
Jan 2006 - Dec 2010 (4 years 11 months)
Assistant Manager Client Services
Brandmuscle Pvt Ltd
Jan 2019 - Sep 2019 (8 months)
Procurement and Operations Executive
EDGEmarketing and event management
Jan 2018 - Jan 2019 (1 year)
DrChrono
Baltimore, MD
Jan 2020 - Oct 2021 (1 year 9 months)
Untethered Success
Charleston, SC
Apr 2018 - Oct 2019 (1 year 6 months)
Team Lead Operations
Awign Enterprises
Oct 2021 - Mar 2022 (5 months)
Operations Manager
Backpacker Panda Holidays LTD
Feb 2020 - Jun 2021 (1 year 4 months)
Assistant Manager - Production Planning and Inventory Managment
Camlin Fine Science LTD
Jun 2017 - Dec 2019 (2 years 6 months)
Jan 2018 - Dec 2022 (4 years 11 months)
Sales Associate
Rooms To Go
Jan 2014 - Dec 2018 (4 years 11 months)
Alteryx
Jul 2022 - Nov 2023 (1 year 4 months)
Enterprise Account Manager
Rocketium
Jun 2020 - Jan 2022 (1 year 7 months)
Loyalty Consultant
Accor Plus
Aug 2018 - Jan 2020 (1 year 5 months)
European Client Services Manager
Planalytics
Feb 2014 - Dec 2017 (3 years 10 months)
Customer Planning Manager
Birds Eye Iglo Group
Mar 2012 - Feb 2014 (1 year 11 months)
