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STOperations specialist optimizing warranties, dispatch, and service delivery.
Experience
Operations Specialist
Keepe UP
Dec 2024 - Present (11 months)
Service Coordinator
Global Velocity
Oct 2023 - Jul 2024 (9 months)
Service Dispatch Support Coordinator
Diversified India Pvt Ltd
Apr 2023 - Aug 2023 (4 months)
Operations Specialist
Smiles.ai
Feb 2021 - Mar 2023 (2 years 1 month)
Dependable service professional skilled in customer service and food safety.
Experience
Seasonal Cashier
National Bookstore
May 2025 - Aug 2025 (3 months)
Service Crew
Topserve Solution Services Inc.
Jan 2019 - Mar 2025 (6 years 2 months)
TDDedicated client services specialist with strong customer service skills.
Experience
Client Services Specialist
AllsourcePPS
Sep 2022 - Feb 2025 (2 years 5 months)
Co-Owner
Liberty Cleaners, LLC
May 2021 - Jan 2025 (3 years 8 months)
Fleet Manager / DSC Manager
FreshOne
Nov 2017 - May 2020 (2 years 6 months)
SRProactive Food Engineering student with strong customer service skills.
Experience
Bilingual Customer Assistant
Teleperformance
Jan 2022 - Dec 2023 (1 year 11 months)
Waiter and Auxiliar
Eco Chips Snack
Jan 2022 - Dec 2022 (11 months)
Waiter
Plazoleta El Samán
Jan 2021 - Dec 2022 (1 year 11 months)
Experienced Service Industry Manager with a focus on team development.
Experience
Manager/Head Bartender
Tapper
Jun 2023 - Present (2 years 5 months)
Server/Banqueting Department
Parklane Hotel
Aug 2021 - Present (4 years 3 months)
Bartender (Private Events)
Experienced virtual assistant specializing in administration, marketing, and project support.
Experience
Virtual Assistant
Urban Radio 94.5fm
Jan 2020 - Present (5 years 10 months)
Admin Assistant
Urban Radio 94.5fm
Jan 2020 - Jan 2025 (5 years)
RCEnthusiastic professional with a background in hospitality and food service.
Experience
Line Chef
Spanish Court Hotel
Feb 2025 - Present (9 months)
Waitress
Alors Catering Service
Dec 2021 - Present (3 years 11 months)
Head Chef
I am a customer service manager focused on customer success, CRM optimization, and exceptional client satisfaction.
Experience
Customer Experience Content Writer
Sterling Writers
Aug 2021 - Present (4 years 3 months)
JBCustomer service specialist dedicated to enhancing client satisfaction and loyalty.
Experience
Contact Customer Care Specialist
MicroSourcing International Ltd
May 2024 - Mar 2025 (10 months)
Customer Trust & Safety Specialist
TaskUS Education
Mar 2023 - Apr 2024 (1 year 1 month)
Customer Support Specialist
FJCustomer service professional with a background in hospitality.
Experience
Customer Service Representative
Vervent Phils.
Jul 2023 - Present (2 years 4 months)
Client Service Representative
Radiowealth Finance Company Inc.
Dec 2022 - Present (2 years 11 months)
Dedicated customer service professional with extensive experience in client relations.
Experience
Customer Service Agent
Vodacom
Jun 2024 - Jul 2024 (1 month)
Contact Centre Consultant
Discovery Health
Jun 2019 - May 2023 (3 years 11 months)
General Worker
In Your Tank Petroleum
Dec 2017 - May 2019 (1 year 5 months)
BWMotivated customer service representative with a passion for results.
Experience
Customer Service Representative
The Office Gurus
Jul 2024 - Present (1 year 4 months)
Customer Service Representative
Teleperformance
Jan 2020 - Jan 2023 (3 years)
Cashier
J & J Pharmacy
AMDetail-oriented Housing & Client Services Specialist with proven expertise.
Experience
Case Manager
Integral Care
May 2025 - Present (6 months)
Housing Specialist – Rentals
Doorstead
Apr 2024 - Present (1 year 7 months)
Account Executive
Customer service professional dedicated to enhancing company productivity.
Experience
Customer Contact Representative 1
Insurance Corporation of British Columbia
Apr 2018 - Present (7 years 7 months)
Customer Service Consultant
Rogers Communication
Sep 2016 - Present (9 years 2 months)
I am a veterans benefits and healthcare operations professional specializing in claims development and patient services.
Experience
VAVeterans Service Representative
Veterans Benefits Administration
Jan 2023 - Present (2 years 10 months)
VAMedical Support Assistant
Veterans Health Administration
Jul 2020 - Jan 2023 (2 years 6 months)
Senior IT Service Management leader driving global operations and delivery.
Experience
HTSenior Project Manager
HCL Technologies
Feb 2022 - Present (3 years 9 months)
Service Delivery Coordinator
Kyndryl
Sep 2021 - Feb 2022 (5 months)
ILService Delivery Coordinator
Dynamic and results-driven professional
Experience
Senior Account Specialist
Discover
Apr 2022 - Present (3 years 7 months)
Bilingual patient service specialist with extensive customer service experience.
Experience
Patient Service Specialist
NovaCare Rehabilitation
Jun 2022 - Feb 2023 (8 months)
Call Center Representative
Sedgwick County Central Services
Aug 2021 - Jun 2022 (10 months)
Office Specialist Adult Services
COMCARE of Sedgwick County
AMExperienced virtual assistant and operations professional with strong administrative and customer-service leadership.
Experience
Virtual Personal Assistant
Independent Contractor
Jan 2025 - Present (10 months)
Freelance Merchandiser
Various Clients
Aug 2017 - Dec 2025 (8 years 4 months)
Retail Operations Consultant
Motivated International Relations student seeking remote customer service internships.
Experience
Intern — Customer Service
Self Employed
Assistant Manager
Champion for Children Foundation, Inc.
Jun 2013 - Jan 2017 (3 years 7 months)
Owner/Producer/Director
Simple Acts United, LLC
Jul 2013 - May 2015 (1 year 10 months)
Auxiliar
Fama Los Fundadores
Jan 2020 - Dec 2020 (11 months)
Alchemy Bartending School
Aug 2021 - Present (4 years 3 months)
Manager/Head Bartender
Tapper
Jan 2018 - Present (7 years 10 months)
Head Smoothie/Bowl Maker
Sweet Cane Cafe
Jun 2015 - Present (10 years 5 months)
Green Gourmet
Nov 2024 - Feb 2025 (3 months)
Food Service Associate
Enchanted Water Safari
Jun 2024 - Sep 2024 (3 months)
Waitress & Housekeeper
Water Edge Inn
Jun 2024 - Sep 2024 (3 months)
Sutherland Global Services
Feb 2021 - Mar 2023 (2 years 1 month)
Field Support Specialist
Telus International Philippines
Feb 2020 - Sep 2020 (7 months)
Customer Service Representative
Telus International Philippines
Nov 2018 - Feb 2020 (1 year 3 months)
Receptionist
Harimariz Dormitory
Mar 2021 - Present (4 years 8 months)
Waitress
Casablanca Restaurant
Jun 2020 - Present (5 years 5 months)
Cashier / Assistant Outlet Attendant
Orange Brutus Inc.
Aug 2016 - Present (9 years 3 months)
Jul 2019 - Sep 2019 (2 months)
Customer Service Secretary
St. James Parish Court
Sep 2017 - Sep 2017 (0 months)
Booking.com USA
Sep 2017 - Present (8 years 2 months)
Senior Account Manager
HomeAdvisor
Jun 2016 - Present (9 years 5 months)
Head Concierge
The Avalon Hotel
Mar 2015 - Present (10 years 8 months)
Admin Assistant
Fast Immigration Inc.
Mar 2010 - Present (15 years 8 months)
Quality Assurance Analyst
Zee Network O/A Integrated Subscriber Management Services
Apr 2004 - Present (21 years 7 months)
Customer Service Representative
Zee Network O/A Integrated Subscriber Management Services
Dec 2003 - Present (21 years 11 months)
Operations Assistant
Iora Health
Feb 2019 - Jan 2020 (11 months)
Administrative Support
Italian Home for Children
Nov 2018 - Feb 2019 (3 months)
BDDevelopment Administrative Associate
Beth Israel Deaconess
Jan 2018 - Feb 2019 (1 year 1 month)
IBM India Pvt Ltd
Dec 2016 - Sep 2021 (4 years 9 months)
HTTechnical Specialist
HCL Technologies
Mar 2015 - Dec 2016 (1 year 9 months)
ILSenior Operations Professional
IBM India Pvt Ltd
Jul 2010 - Mar 2015 (4 years 8 months)
Nov 2020 - Aug 2021 (9 months)
Independent Contractor
Feb 2016 - Aug 2017 (1 year 6 months)
Store Manager
National Retailers
Apr 2013 - Jan 2016 (2 years 9 months)
Assistant Store Manager
Various Employers
Jan 2007 - Mar 2013 (6 years 2 months)
