Kanika Tyagi

I am a highly talented and detail-oriented Virtual Assistant with over 9.5 years of professional experience in providing exceptional administrative support and customer service. My expertise lies in client engagement, onboarding, and performance tracking, where I have consistently driven business growth and ensured customer success. I pride myself on my ability to manage multiple projects while maintaining confidentiality and creating organized, efficient work environments.

Currently, I work at Virtual Employee India Pvt Ltd, where I provide exceptional client support by engaging with clients, answering inquiries, and resolving concerns efficiently. My role involves overseeing administrative functions, managing property listings, and generating leads through various real estate platforms. I have developed and implemented strategies to increase ROI and reduce attrition rates, showcasing my commitment to enhancing client relationships and satisfaction.

Previously, I worked at Webcenture in Mumbai, where I managed client relationships and supported executive-level projects. My experience includes using CRM systems to track leads, ensuring timely follow-ups, and assisting in hiring and training processes. I am dedicated to delivering high-quality service and maintaining accurate records to resolve issues efficiently.