EJ
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Eric June

@ericjune

Accomplished customer success leader with extensive experience in product management and team leader

United States

What I'm looking for

Seeking a challenging role that leverages my customer success leadership skills to drive business growth and improve customer satisfaction.

As a seasoned customer success leader, I have a proven track record of driving results and building strong relationships with clients and internal teams. With extensive experience in product management, application support, and issue resolution, I excel at conducting in-depth analysis of client operations to identify areas for improvement and develop innovative solutions to enhance business performance.

Throughout my career, I have demonstrated exceptional leadership and communication skills, fostering a collaborative work environment and driving teams to achieve exceptional results. My expertise in financial services applications and workflows ensures efficient support, and my proactive problem-solving approach enables me to develop solutions that meet customer requirements.

I am a skilled researcher, always seeking to acquire knowledge about industry-related solutions, products, and services. My expertise in product development lifecycle, customer relationship management, and market research and analysis enables me to develop effective product strategies and roadmaps that drive business growth.

Experience

Work history, roles, and key accomplishments

IC
Current

Loan Signing Agent | Notary Public

Independent Contractor

Aug 2020 - Present (4 years 10 months)

Collaborated with Title Companies, Lenders, and Loan Signing Agencies to facilitate mortgage loan closing procedures for borrowers.

FS

Client Services Administrator-Database

Fiduciary Communications, Co. (Sourcemedia Subsidiary)

Aug 1996 - Jan 1999 (2 years 5 months)

Assisted in managing the day-to-day activities of the Database Group, overseeing data dissemination and client services.

Education

Degrees, certifications, and relevant coursework

University of Vermont logoUV

University of Vermont

Bachelor of Science, Business Administration - Information Systems

Tech stack

Software and tools used professionally

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Eric June - Loan Signing Agent | Notary Public - Independent Contractor | Himalayas