Eric June
@ericjune
Accomplished customer success leader with extensive experience in product management and team leader
What I'm looking for
As a seasoned customer success leader, I have a proven track record of driving results and building strong relationships with clients and internal teams. With extensive experience in product management, application support, and issue resolution, I excel at conducting in-depth analysis of client operations to identify areas for improvement and develop innovative solutions to enhance business performance.
Throughout my career, I have demonstrated exceptional leadership and communication skills, fostering a collaborative work environment and driving teams to achieve exceptional results. My expertise in financial services applications and workflows ensures efficient support, and my proactive problem-solving approach enables me to develop solutions that meet customer requirements.
I am a skilled researcher, always seeking to acquire knowledge about industry-related solutions, products, and services. My expertise in product development lifecycle, customer relationship management, and market research and analysis enables me to develop effective product strategies and roadmaps that drive business growth.
Experience
Work history, roles, and key accomplishments
Loan Signing Agent | Notary Public
Independent Contractor
Aug 2020 - Present (4 years 10 months)
Collaborated with Title Companies, Lenders, and Loan Signing Agencies to facilitate mortgage loan closing procedures for borrowers.
Director
ARIZENT (formerly SourceMedia)
Jan 2002 - Jun 2023 (21 years 5 months)
Managed the day-to-day activities of a bank client services group, overseeing product management and data dissemination. Addressed and resolved client and system issues, ensuring efficient operations and customer satisfaction.
Assistant Director-Disclosure Services
Fiduciary Communications, Co. (Sourcemedia Subsidiary)
Jan 1999 - Jan 2002 (3 years)
Assisted in managing the day-to-day activities of the Disclosure Services group, overseeing product management and data dissemination.
Client Services Administrator-Database
Fiduciary Communications, Co. (Sourcemedia Subsidiary)
Aug 1996 - Jan 1999 (2 years 5 months)
Assisted in managing the day-to-day activities of the Database Group, overseeing data dissemination and client services.
Education
Degrees, certifications, and relevant coursework
University of Vermont
Bachelor of Science, Business Administration - Information Systems
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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