KH
Open to opportunities

Keya Hore

@keyahore

Customer service associate dedicated to enhancing client satisfaction.

India
Message

What I'm looking for

I am looking for a role that allows me to grow in customer service, with opportunities for professional development and a focus on client satisfaction.

I'm Keya Hore, a passionate customer service associate with experience in both chat and voice processes. Currently, I work at Ttec in Ahmedabad, where I have honed my skills in direct customer interaction, ensuring that clients receive the best possible support. My journey in customer service began at Teleperformance, where I developed a keen understanding of consumer needs and problem-solving techniques.

With a BCom Honours in Accounting and Finance from Shri Shikshayatan College, I have a solid academic foundation that complements my practical experience. I strive to leverage my knowledge and skills to provide exceptional service and contribute positively to any team I join. I am eager to continue growing in my career and take on new challenges in the customer service sector.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

Shri Shikshayatan College

Bachelor of Commerce (Honours), Accounting and Finance

2018 - 2021

Grade: 7.8

Activities and societies: Love to read about interesting articles, watch and listen to podcasts, and have an interest in drama and theatre.

Gained knowledge in the field of commerce, accumulating an overall CGPA of 7.8 over the period of 3 years.

Tech stack

Software and tools used professionally

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Keya Hore - Customer Service Associate - Ttec | Himalayas