Prajwal Waghmare
@prajwalwaghmare
Customer service advisor delivering responsive support and committed to continuous improvement.
IndiaWhat I'm looking for
I am an adaptable and responsible customer service advisor focused on delivering helpful support.
At Cogent E Services I worked as a customer service advisor, resolving customer queries and honing communication and problem-solving skills.
I hold MS-CIT, type at 30 WPM and have beginner proficiency in MS Excel. I seek an entry-level role where I can contribute, learn, and grow.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Cogent E Services
Jan 2023 - Feb 2025 (2 years 1 month)
Resolved customer queries and provided front-line support, achieving timely issue resolution and consistent service delivery over a two-year period.
Education
Degrees, certifications, and relevant coursework
S. K. Bose Jr College
Higher Secondary Certificate (H.S.C), Higher Secondary Certificate
Completed Higher Secondary Certificate (H.S.C) under the Maharashtra State Board in 2017.
Omkar English Medium School
Secondary School Certificate (S.S.C), Secondary School Certificate
Completed Secondary School Certificate (S.S.C) under the Maharashtra State Board in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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