MCMarjorie Cea
@marjoriecea
Dedicated customer service representative with strong communication skills.
PhilippinesWhat I'm looking for
I am a dedicated customer service representative with a proven track record in various roles, including chat and call support. My experience spans across multiple industries, where I have honed my skills in customer interaction and problem-solving. I thrive in fast-paced environments and am committed to delivering exceptional service.
Throughout my career, I have worked with reputable companies such as Sutherland Global Services, where I provided support for Amazon Retail and Logistics. My ability to adapt to different situations and my strong work ethic have allowed me to excel in roles ranging from sales representative to virtual assistant. I am eager to leverage my skills in a new opportunity that values customer satisfaction and teamwork.
Experience
Work history, roles, and key accomplishments
Sales Representative
Rent to Own Home Services
Jan 2022 - Present (3 years 4 months)
Conducted sales for affordable rent-to-own services, focusing on customer needs and closing deals.
HR Recruitment Assistant
Career Builder
Jul 2023 - Nov 2023 (4 months)
Supported HR recruitment processes, assisting in candidate sourcing and communication.
Loan Officer
Clear Nexus Inc.
May 2022 - Dec 2022 (7 months)
Assisted clients with loan applications and provided customer service support, ensuring compliance and satisfaction.
Customer Service Support
AirBNB Keyninja
Jan 2022 - Apr 2022 (3 months)
Provided virtual assistance and customer service support for AirBNB clients, ensuring satisfaction and resolving issues.
Sales Representative
Clear Nexus Inc.
Jun 2021 - Aug 2021 (2 months)
Engaged in cold calling and sales for home renovation services, generating leads and closing sales.
Customer Service Representative
Sutherland Global Services
Jun 2019 - Jun 2021 (1 year 11 months)
Provided chat and call support for Amazon Retail and Logistics, assisting customers with inquiries and issues.
Team Member
Home of Beauty and Colors
Mar 2019 - May 2019 (2 months)
Worked as a cashier and maintenance team member, providing customer service and maintaining store cleanliness.
Education
Degrees, certifications, and relevant coursework
Partido State University
Bachelor of Science, Computer Science
2020 -
Pursued a Bachelor of Science in Computer Science, focusing on various aspects of computer science and technology.
Federico P. Condat National High School
High School Diploma, Humanities and Social Science
2021 - 2022
Completed studies in Humanities and Social Science, gaining insights into various social dynamics and human behavior.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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