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Matt Heath

@mattheath

Experienced Service Information Author with a decade of innovation.

United States
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What I'm looking for

I am looking for a role that values innovation and precision in technical documentation.

I am a dedicated Service Information Author with over 10 years of experience in XML, Arbortext, and Teamcenter. My journey began as a dealership technician, where I honed my skills for 20 years, becoming ASE certified. This extensive background has equipped me with a unique perspective on the intricacies of service information and the importance of accuracy in documentation.

At Tweddle Group / Expleo Stellantis, I collaborated closely with engineering teams to acquire specifications and data for publication in service manuals. My role involved critical advisement to recall investigators, ensuring consistency between recall and service information. I take pride in scrutinizing databases to identify the need for future updates, overseeing time studies, and authoring R&I procedures with meticulous attention to detail.

Experience

Work history, roles, and key accomplishments

TE

Service Information Author

Tweddle Group / Expleo

Feb 2015 - Oct 2024 (9 years 8 months)

Authored service information for Stellantis, collaborating with engineering to acquire specifications and data for publication in service manuals. Provided critical advisements to recall investigators and scrutinized client databases for future service information updates.

SD

Service Technician

Stellantis Dealerships

May 1995 - Feb 2015 (19 years 9 months)

Performed as an ASE certified dealership technician, handling all aspects of automotive service and repair. Conducted time studies to advise on service procedures and ensured consistency between studies and service information.

Education

Degrees, certifications, and relevant coursework

Macomb Community College logoMC

Macomb Community College

Associate of Automotive Technology, Automotive Technology

Completed the GM Automotive Service Educational Program (ASEP) at Macomb Community College. Gained comprehensive knowledge and practical skills in automotive technology.

Tech stack

Software and tools used professionally

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Matt Heath - Service Information Author - Tweddle Group / Expleo | Himalayas