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TUUser-centric Product Leader with 10+ years of experience.
Experience
Manager, Digital Experience
Deloitte & Touche LLP
Oct 2022 - Present (3 years 1 month)
Senior Product Manager, North America
Skynamo Inc.
Jul 2021 - Oct 2022 (1 year 3 months)
Product Manager, Global Product Management
OCLC Inc.
Aug 2017 - Jul 2021 (3 years 11 months)
Senior Consultant
G20, Inc.
Jun 2014 - Sep 2017 (3 years 3 months)
Management Consultant
RNR Consulting
Apr 2012 - Jul 2014 (2 years 3 months)
BM
India400k-500k INR
Experienced professional with strong market research and client acquisition skills.
Experience
ILDeputy Manager - Acquisition
IDFC FIRST Bank Limited
Aug 2023 - Apr 2024 (8 months)
BLAccount Manager Internship
Experienced remote customer service specialist delivering empathetic support and improving customer satisfaction.
Experience
Client Solutions & Sales Representative
Surge Investment
Dec 2022 - Present (2 years 11 months)
Administrative & Inventory Coordinator
Morani Limited
Jan 2021 - Jul 2022 (1 year 6 months)
Contracts & Communication Support Intern
Kenya Rural Roads Authority
SOStrategic marketing leader with 13+ yrs global experience & a creative edge for team success.
Experience
ALPerformance Marketing Director
Ardent Enterprises Ltd
Jan 2025 - Present (10 months)
Head of Marketing
International University of East Africa
Oct 2023 - Oct 2024 (1 year)
AJCustomer service leader focused on dispute resolution, team performance, and exceptional customer experiences.
Experience
Team Lead, Support
Opay Digital Services
May 2023 - Present (2 years 6 months)
Resolution Specialist
Opay Digital Services
Sep 2021 - May 2023 (1 year 8 months)
Social Media Agent
Strategy and operations executive driving digital transformation and growth.
Experience
Assistant Vice President
Supreme Ventures Fintech
Jan 2022 - Jan 2024 (2 years)
Facilities Manager
Digicel Group
Jan 2020 - Jan 2022 (2 years)
DGProject Manager, Customer Care
Digicel Group
Jan 2019 - Jan 2020 (1 year)
UHDigital marketer and YouTube manager focused on SEO and content growth.
Experience
Digital Marketing Specialist
E-Study Hub
May 2021 - Present (4 years 6 months)
Call Verification Agent
Lords BPO
May 2021 - Dec 2021 (7 months)
Graphic Designer
E-Study Hub
Jan 2020 - Oct 2020 (9 months)
Results-driven professional specializing in customer service excellence.
Experience
Client Host
Spectrum Viewing Facility - Market Research
Jul 2022 - Aug 2024 (2 years 1 month)
Customer Consultant
AGEAS Insurance Limited
Aug 2019 - Aug 2021 (2 years)
Master Barista & Trainer
Marks & Spencer Café
Jan 2012 - Feb 2016 (4 years 1 month)
ACB2B sales, business development & digital ads expertise. Fast learner & adaptable.
Experience
Digital Sales Marketing
Self Employed
Apr 2024 - Present (1 year 7 months)
Account Manager Inside Sales
Unknown Company
Jan 2022 - Mar 2024 (2 years 2 months)
Co-Owner
MVIndia25k-50k USD
Aspiring designer who specialises in animation
Experience
AUIntern - Clinical Psychology
Amity University
Jun 2022 - Aug 2022 (2 months)
PLIntern - Digital Marketing
AMDedicated online customer service specialist with 10+ years in financial services and insurance.
Experience
Online Customer Service Specialist
Guardrisk (Admed)
Jan 2021 - Jan 2025 (4 years)
DICustomer Service & Sales Representative
Discovery
Jan 2019 - Jan 2021 (2 years)
Client Service Consultant
Customer service leader driving team performance, process improvement, and outstanding customer experiences.
Experience
Customer Support Specialist
Self-Employed
Jun 2025 - Present (5 months)
Customer Service Team Lead
Access Bank PLC
Dec 2021 - May 2025 (3 years 5 months)
Live Chat/Email Support Rep
Access Bank PLC
Canada50k-70k CAD
Experienced Product Manager & Digital Analytics Specialist driving business growth.
Experience
Senior Product & Analytics Specialist
nventive
Nov 2022 - Oct 2023 (11 months)
Data Product Manager
Rethink
Dec 2020 - Oct 2022 (1 year 10 months)
BSProactive Customer Experience Professional with 16 years of expertise.
Experience
Senior Manager (Operations, Training, and Quality)
IENERGIZER IT Services Pvt Ltd
Jul 2024 - Jul 2024 (0 months)
Senior Manager 1
Flipkart Internet Private Services
Sep 2019 - Sep 2023 (4 years)
Group Manager
KGRemote worker committed to adaptability and effective communication.
Experience
Bartender
Margaritaville
Apr 2024 - Jan 2025 (9 months)
Dance Instructor
Amy's Academy of Dance Arts
Aug 2015 - May 2023 (7 years 9 months)
Front Desk Associate
Planet Fitness
Dec 2020 - Feb 2022 (1 year 2 months)
DBExperienced Business & HR professional
Experience
Director - Talent Management
Awign Enterprises
Nov 2021 - Oct 2022 (11 months)
Associate Director - Talent Acquisition
Unacademy
Oct 2021 - Oct 2022 (1 year)
Sr. Manager, APAC Growth
Effigo
Jan 2011 - Jan 2018 (7 years)
GMCustomer support professional with expertise in client engagement.
Experience
European Customer Advisor
Bet365
Apr 2024 - Present (1 year 7 months)
Barista
Delizie Siciliane
Jan 2024 - Apr 2024 (3 months)
Concierge Support Agent (Outbound)
Vittoria Services
Motivated professional with expertise in sustainability management and administration.
Experience
Hotel Manager
44 Bed and Breakfast, S.L.
Nov 2024 - Apr 2025 (5 months)
Receptionist
44 Bed and Breakfast, S.L.
May 2024 - Nov 2024 (6 months)
Administrative Assistant
Rossmann Droguería S.L.
Mar 2024 - Apr 2024 (1 month)
Data-driven analyst delivering actionable insights with SQL, Python, and BI expertise.
Experience
Business Analyst
Docquity
Dec 2023 - Apr 2025 (1 year 4 months)
Software Developer Analyst
Ayu Health
Nov 2021 - Nov 2023 (2 years)
Dynamic sales leader with 15 years of diverse operational experience.
Experience
Director of Sales
RowCal
Mar 2024 - Present (1 year 8 months)
Parent Volunteer
Tyngsborough Elementary School
Jan 2024 - Present (1 year 10 months)
Staff Accountant
Bharti Airtel Limited
Jan 2023 - Jul 2023 (6 months)
May 2019 - Sep 2019 (4 months)
Sales & Client Relations Representative
Superfoam Company Limited
Mar 2018 - Apr 2019 (1 year 1 month)
Partnerships Manager
NT Technology
Dec 2022 - Oct 2023 (10 months)
Marketing & Communications Director
Incorporate Bahrain WLL
Jul 2021 - Aug 2022 (1 year 1 month)
MultiChoice Nigeria
Apr 2020 - Apr 2021 (1 year)
Call Center Agent
MultiChoice Nigeria
Jan 2020 - Apr 2020 (3 months)
Project & Human Resource Manager
Smart Mobile Solutions
Jan 2018 - Jan 2019 (1 year)
Business Development Manager
GraceKennedy Money Services
Jan 2011 - Jan 2017 (6 years)
VPDigital Marketing Student
Virtual University of Pakistan
Mar 2019 - Mar 2019 (0 months)
Logistics Company
Mar 2022 - Sep 2023 (1 year 6 months)
Plantwings
Jun 2021 - Aug 2021 (2 months)
Intern - Research Project
Independent Research
Mar 2020 - Apr 2020 (1 month)
Metropolitan
Jan 2017 - Jan 2019 (2 years)
Sales & Customer Support Rep
SA Underwriters
Jan 2014 - Jan 2016 (2 years)
Insurance Learnership Participant
Zurich Insurance (Bryte)
Jan 2013 - Jan 2014 (1 year)
Dec 2019 - Dec 2021 (2 years)
Inbound Customer Service Rep
Access Bank PLC
Dec 2017 - Dec 2019 (2 years)
Application Support Specialist
Access Bank PLC
Jun 2016 - Dec 2017 (1 year 6 months)
Amazon Development Center
Dec 2018 - Aug 2019 (8 months)
Operations Manager
QualSquad Infotech PVT Ltd
Feb 2018 - Oct 2018 (8 months)
Operations Manager - Retention & Activation
GE Capital - State Bank of India Cards
Nov 2015 - Jan 2018 (2 years 2 months)
Sr. Sales Specialist
Zycus
Jan 2015 - Jan 2016 (1 year)
Manager, Sales
Datamatics
Jan 2013 - Jan 2015 (2 years)
Jan 2023 - Jun 2023 (5 months)
Customer Support Agent
Vittoria Services
Jan 2022 - Jan 2023 (11 months)
Barman
Manouche Bakery
Mar 2020 - Mar 2021 (1 year)
Administrative Assistant
Eye Factory Dr. Prangl-Grötzl
Oct 2023 - Jan 2024 (3 months)
Customer Sales Assistant
Zara Inditex
Aug 2021 - Aug 2022 (1 year)
North Point Property Management
Nov 2021 - Mar 2024 (2 years 4 months)
General Manager
Chipotle Mexican Grill
Nov 2018 - Jan 2022 (3 years 2 months)
General Manager
Papa Gino's
Aug 2016 - Oct 2018 (2 years 2 months)
