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RSTechnical Support Specialist with expertise in end-user computing solutions.
Experience
Technical Support Specialist
North American Corporation
Feb 2017 - Present (8 years 9 months)
Client Services Technician/Desktop Engineer
Geneva Technical Services
Feb 2016 - Jan 2017 (11 months)
Desktop Support Specialist
Zeller Plastik/GCS
Oct 2014 - Jan 2016 (1 year 3 months)
POS/Computer Assistant
Navy Region Midwest MWR/FFR Programs
Dec 2011 - Oct 2014 (2 years 10 months)
I am an IT desktop support technician specializing in broadband and customer technical support.
Experience
Desktop Support Technician
Axxess DSL
Mar 2021 - Present (4 years 8 months)
Senior Associate Consultant
WNS Global Services
Nov 2019 - Nov 2020 (1 year)
Client Service Consultant
Ison BPO
Mar 2019 - Nov 2019 (8 months)
SMIT Service Desk Analyst with 2+ years of technical support experience.
Experience
IT Helpdesk Analyst
KPC Techno Vision Pvt Ltd
Jun 2024 - Present (1 year 5 months)
IT Service Desk Analyst
Wipro
Jul 2022 - Present (3 years 4 months)
KCService-focused IT Support Specialist with expertise in technical troubleshooting.
Experience
Technical Support Analyst
ClearNet Services
Nov 2023 - Present (2 years)
Systems Support Officer
Zions Bancorporation
May 2022 - Nov 2023 (1 year 6 months)
Data Processor
EBI am a motivated IT Help Desk technician focused on user-focused support.
Experience
ICT Support Technician
Rincy Royal Montessori School
May 2023 - Present (2 years 6 months)
Dedicated Desktop Support Engineer with a passion for user satisfaction.
Experience
Desktop Support Engineer
Advanced Projects and People
May 2024 - Present (1 year 6 months)
IT Service Desk Technician
SBV
Mar 2023 - Mar 2024 (11 months)
Educational Assistant
NN Ndebele Senior Secondary School
Organized administrative professional with strong graphic design skills.
Experience
Data Entry Clerk
PW Construction Company
Desktop Publisher
Chukwudi Computer Business Center
I am an experienced desktop support specialist and IT troubleshooter.
Experience
Desktop Specialist
NC AOC/NCDPS/NCDMV
Dec 2019 - Oct 2024 (4 years 10 months)
User Support Technician
North Carolina Department of Transportation / Insight Global
May 2019 - Dec 2019 (7 months)
Deskside Support Specialist
Novo Nordisk / C3I
Mar 2016 - May 2019 (3 years 2 months)
I am a proactive IT support specialist resolving Windows desktop issues and optimizing help-desk operations.
Experience
VBIT Support / Help Desk
Verizon Business
Jan 2022 - Apr 2025 (3 years 3 months)
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Experienced Applications Analyst with a focus on technical solutions.
Experience
Application Analyst
Thomson Reuters
Nov 2022 - Present (3 years)
2nd Line Support Agent
Pagero AB
Nov 2020 - Sep 2022 (1 year 10 months)
IT Deskside Analyst with expertise in implementation and customer service.
Experience
IT Deskside Analyst
Farm Credit Canada
Jan 2023 - Present (2 years 10 months)
IT Service Desk Analyst
Civida
Apr 2021 - Nov 2022 (1 year 7 months)
Network Administrator
NetSmart Inc.
Jul 2020 - May 2021 (10 months)
BGIT Support Specialist with extensive experience in troubleshooting and support.
Experience
Helpdesk Technician
ACORA Managed Services
Mar 2020 - Present (5 years 8 months)
Service Desk Analyst
Synchrony Bank
Jun 2016 - Present (9 years 5 months)
AR
India384k-450k USD
Dedicated Desktop Engineer with extensive hardware and software expertise.
Experience
Desktop Engineer (L1)
Hitachi
Apr 2024 - Apr 2025 (1 year)
Desktop Engineer (L1)
Sysco Info Tech
TDHighly skilled IT Specialist with extensive experience in remote technical support, system admin
Experience
ELIT Specialist
Everise Pvt. Ltd
Aug 2023 - Present (2 years 3 months)
TMDesktop Support Engineer
Tech Mahindra
Feb 2022 - Aug 2023 (1 year 6 months)
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DMExperienced IT Support Specialist focused on enterprise service desk excellence.
Experience
IT Support Specialist
Enterprise Integration
Jan 2022 - Present (3 years 10 months)
Service Desk Analyst
Insight Global / State of Delaware
Jan 2021 - Jan 2022 (1 year)
Service Desk Analyst
Resourceful IT Support Professional with 5+ years of experience.
Experience
IS Support Specialist
H.D. Fowler
Nov 2024 - Present (1 year)
IT Analyst
Equal Opportunity Schools
Dec 2022 - Nov 2024 (1 year 11 months)
Systems Admin Operator
ManTech
Aug 2021 - Dec 2022 (1 year 4 months)
Accomplished Junior Technical Associate with strong application support skills.
Experience
Junior Technical Associate
Pathfinder Enterprises Solutions Pvt. Ltd.
Jan 2022 - Present (3 years 10 months)
SBDell and Lenovo certified desktop Support Engineer with over 10 years of experience
Experience
IT Systems Administrator
TSEBO Solutions Group
Sep 2023 - Present (2 years 2 months)
Desktop Support Technician
TSEBO Solutions Group
Sep 2022 - Sep 2023 (1 year)
IT Specialist
L2 Desktop Support Engineer with global IT experience in Windows and macOS.
Experience
AIL2 Desktop Support Engineer
Apple Inc.
Sep 2022 - Jul 2025 (2 years 10 months)
IT Assistant / Junior Support
Freelance
Jan 2020 - Jan 2021 (1 year)
PYIT support engineer with 3 years' experience in technical troubleshooting and user support.
Experience
TEIT Support Specialist
Teleperformance
Oct 2023 - Jun 2024 (8 months)
MGSenior Technology Associate
MetLife GOSC
Jul 2022 - Feb 2023 (7 months)
IT Executive
Maximus Inc.
Jan 2021 - May 2022 (1 year 4 months)
Jul 2021 - Aug 2022 (1 year 1 month)
IT Support Technician
SpecCon Training Solutions
Apr 2018 - Apr 2020 (2 years)
Customer Solutions Analyst - Field Services
Clark Builders
Nov 2017 - Jul 2020 (2 years 8 months)
Technical IT Support
Kingsley Technologies
Mar 2005 - Present (20 years 8 months)
Desktop Support Technician
Bytes Technologies
Feb 2002 - Present (23 years 9 months)
Jan 2019 - Feb 2024 (5 years 1 month)
Desktop Engineer (L1)
Futernet
Jan 2011 - Mar 2014 (3 years 2 months)
Desktop Engineer (L1)
Gateway Technology
Jan 2008 - Mar 2011 (3 years 2 months)
Loan Depot
Jan 2020 - Jan 2021 (1 year)
CIField Operations Rep 3
Comcast Inc.
Jan 2007 - Jan 2019 (12 years)
CIAdvanced Technical Support Agent
Comcast Inc.
Jan 2007 - Jan 2007 (0 months)
IT Support Specialist
KTS (Social Security Administration)
Jul 2019 - Aug 2021 (2 years 1 month)
Remote Desktop Support Specialist
APEX Systems
Mar 2019 - Jul 2019 (4 months)
Kuntwela Enzansi Ventures
Apr 2016 - Mar 2021 (4 years 11 months)
Desktop Support Technician
Summit Networks
Apr 2015 - Apr 2016 (1 year)
Desktop Support Technician
TSEBO Solutions Group
Mar 2014 - Apr 2015 (1 year 1 month)
MattsenKumar LLC
Jan 2018 - Present (7 years 10 months)
