Over the past decade, I have worked in IT under several different capacities and while my positions have largely been marked as Desktop Support, I have been the lead on many large scale projects. At Delaware Academy CSD, I completed a full Windows 10 rollout along with a full restructuring of the server infrastructure for the on-site servers. At NYCM Insurance, I was the lead for a full printer audit and device refresh for all three locations with a full cost analysis of printing for every department in the company. Finally at Franklin CSD, I once again took over the on-site servers and issued a full Windows 11 rollout with all necessary infrastructure to support the change.
Nicholas DiBartolomeo
@nicholasdibartolomeo
As an IT Specialist located in Otsego County in New York, I look forward to new opportunities
Experience
Work history, roles, and key accomplishments
Computer Technician
Franklin Central School
Feb 2022 - Present (3 years 3 months)
As the Computer Technician for Franklin Central School, I am responsible for all of the IT related needs for the school, from running and terminating network cable to server maintenance and management. Most of my time is spent supporting our end users, whether they are students, faculty or staff, but as part of a small school I take on many other roles as needed
Desktop Support Engineer
New York Central Mutual
Oct 2018 - Feb 2022 (3 years 4 months)
During my time at NYCM, I was part of the internal Desktop Support team, providing technical support for all employees within the company. My areas of focus were on printer support for the various divisions, liaison to the Networking and VoIP team and the lead for VDI via AWS Workspaces for third party contractors working with the company.
Network Support Specialist
Delaware Academy Central School District
Sep 2015 - Oct 2018 (3 years 1 month)
As the Network Support Specialist for DACSD, I was primarily the backend IT support for the school district. I would perform management and maintenance on both the physical and virtual servers as well as network upkeep and management via Cisco Meraki. As needed, I would also provide technical support for faculty, staff and students as well as Chromebook hardware repairs.
Education
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Nicholas hasn't added their education
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