GFGarth Fortune
@garthfortune
Voice & IT Engineer | 10 yrs in PABX, VoIP & Networking | CCNA | Design, Implementation & Support.
South AfricaWhat I'm looking for
I am passionate about delivering tailored solutions that enhance business communications and network efficiency. I would welcome the opportunity to discuss how my skills can add value to your team.
Experience
Work history, roles, and key accomplishments
Senior Voice Engineer
Nashua Winelands
Jul 2021 - Present (3 years 10 months)
As a Senior Voice Engineer, I provide remote desktop support for voice and IT-related troubleshooting, ensuring the availability of infrastructure service platforms and software. I respond to and resolve both remote and on-site technical issues while collaborating with ISPs and NOCs to troubleshoot network performance.
Technical Supervisor
Maverick Cloud
Aug 2020 - Apr 2021 (8 months)
In my role as Technical Supervisor, I managed remote troubleshooting of network and IT-related issues, provided support for PABX hardware/software and VoIP applications, and coordinated with NOCs and ISPs to address connectivity failures.
PABX Supervisor
Nashua Cape Town
Oct 2018 - Jul 2020 (1 year 9 months)
As a PABX Supervisor, I conducted remote desktop support for PABX, network, and IT troubleshooting. I managed technical escalations and remote diagnostics, collaborating with ISPs and NOCs to resolve network and service provider issues.
Education
Degrees, certifications, and relevant coursework
CCCPUT Cape Town Campus
CCNA, Networking
2023 - 2024
Currently enrolled in the CCNA program through Cisco Netacad Online, focusing on networking fundamentals and practices.
Juniper
Certificate in Networking Fundamentals, Networking
2017 - 2017
Completed the Networking Fundamentals course, enhancing understanding of networking principles and practices.
Juniper
Certificate in Networking Basics, Networking
2016 - 2016
Completed the Networking Basics course, gaining foundational knowledge in networking concepts.
Northlink College
Certificate in AutoCAD, Design Technology
2008 - 2008
Completed an introductory course in AutoCAD, focusing on 2D and 3D design principles.
Proteus Senior Secondary
National Senior Certificate, General Education
2003 - 2003
Achieved the National Senior Certificate with Endorsement, demonstrating a solid foundation in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
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