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GF@garthfortune
Voice & IT Engineer | 10 yrs in PABX, VoIP & Networking | CCNA | Design, Implementation & Support.
South AfricaI am passionate about delivering tailored solutions that enhance business communications and network efficiency. I would welcome the opportunity to discuss how my skills can add value to your team.
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Work history, roles, and key accomplishments
Nashua Winelands
Jul 2021 - Present (4 years 4 months)
As a Senior Voice Engineer, I provide remote desktop support for voice and IT-related troubleshooting, ensuring the availability of infrastructure service platforms and software. I respond to and resolve both remote and on-site technical issues while collaborating with ISPs and NOCs to troubleshoot network performance.
Maverick Cloud
Aug 2020 - Apr 2021 (8 months)
In my role as Technical Supervisor, I managed remote troubleshooting of network and IT-related issues, provided support for PABX hardware/software and VoIP applications, and coordinated with NOCs and ISPs to address connectivity failures.
Nashua Cape Town
Oct 2018 - Jul 2020 (1 year 9 months)
As a PABX Supervisor, I conducted remote desktop support for PABX, network, and IT troubleshooting. I managed technical escalations and remote diagnostics, collaborating with ISPs and NOCs to resolve network and service provider issues.
Degrees, certifications, and relevant coursework
CCCCNA, Networking
2023 - 2024
Currently enrolled in the CCNA program through Cisco Netacad Online, focusing on networking fundamentals and practices.
Certificate in Networking Fundamentals, Networking
2017 - 2017
Completed the Networking Fundamentals course, enhancing understanding of networking principles and practices.
Certificate in Networking Basics, Networking
2016 - 2016
Completed the Networking Basics course, gaining foundational knowledge in networking concepts.
Certificate in AutoCAD, Design Technology
2008 - 2008
Completed an introductory course in AutoCAD, focusing on 2D and 3D design principles.
National Senior Certificate, General Education
2003 - 2003
Achieved the National Senior Certificate with Endorsement, demonstrating a solid foundation in various subjects.
Software and tools used professionally
South AfricaYou can contact Garth and 90k+ other talented remote workers on Himalayas.
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