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Resourceful healthcare coordinator with over 10 years of experience.
Experience
Access and Patient Coordinator
Cardinal Health
Mar 2023 - Present (2 years 8 months)
Customer Experience Representative
UPS
Jul 2018 - Present (7 years 4 months)
Laboratory Supply Technician
Cooper Tire & Rubber Company
Jul 2012 - Present (13 years 4 months)
Clinical case manager focused on patient-centered care and system navigation.
Experience
Student Intern
Government Hospitals
Aug 2018 - Jul 2029 (10 years 11 months)
Clinical Case Manager
Francistown Academic Hospital
Apr 2024 - Oct 2025 (1 year 6 months)
Detail-oriented healthcare professional with over a decade of experience.
Experience
Certified Ophthalmic Assistant
Wheaton Eye Clinic
Oct 2018 - Present (7 years 1 month)
Medical Assistant/Medical Liaison
DuPage Medical Group
Aug 2016 - Oct 2018 (2 years 2 months)
Eye Care Supervisor
Compassionate Registered Nurse with over 6 years of healthcare experience.
Experience
Nurse Practice Manager
Midwest Heart and Vascular Associates
Mar 2025 - Jun 2025 (3 months)
Patient Navigator
Heart & Vascular Institute Clinic
Oct 2022 - Mar 2025 (2 years 5 months)
Inpatient Registered Nurse
Heart & Vascular Unit
Experienced patient advocate specializing in patient communication, scheduling, and trauma-informed care.
Experience
Customer Care Specialist
CareSource
May 2024 - Present (1 year 6 months)
Central Scheduler
IU Health
Jul 2023 - May 2024 (10 months)
Customer Service Representative
Multidisciplinary healthcare professional with expertise in patient care.
Experience
Patient Care Specialist
South Florida Institute of Oral Surgery
Dec 2024 - Present (11 months)
Remote Patient Care Coordinator
Stride MD
Jun 2024 - Nov 2024 (5 months)
Medical Receptionist / Records Clerk
Accenture
Sep 2020 - May 2024 (3 years 8 months)
Customer-focused healthcare and sales leader skilled in patient coordination, account management, and team coaching.
Experience
Care/Patient Coordinator
Henry Meds
Jul 2024 - Sep 2025 (1 year 2 months)
Senior Sales Coordinator
Juice Plus Company
Aug 2017 - Jul 2024 (6 years 11 months)
Customer Service Team Leader
Arvato Bertelsmann
Mar 2008 - Jun 2018 (10 years 3 months)
Customer-focused professional specializing in service, sales, and community engagement.
Experience
Community Health Navigator
Mercy Health
Aug 2023 - Feb 2025 (1 year 6 months)
Community Programs Coordinator
NeighborWorks / AmeriCorps
Jan 2018 - Dec 2023 (5 years 11 months)
UX/AI Conversation Designer
Freelance / Contract
I am an experienced Medical Assistant specializing in clinical and administrative care.
Experience
Case Navigator
Claratel Behavioral Health
Dec 2023 - Apr 2025 (1 year 4 months)
Physician Office Float
Piedmont Healthcare
Aug 2022 - Dec 2023 (1 year 4 months)
Medical Assistant
The Primary Care Center
Feb 2022 - May 2022 (3 months)
“12+ years in healthcare claims & ICD coding. Love correcting errors, working with insurers, and helping patients navigate insurance smoothly.”
Experience
Claim In-Charge
Om Sai Pathibhara Hospital
Mar 2017 - Aug 2025 (8 years 5 months)
Customer service specialist with strong problem-solving skills.
Experience
Patient Access Specialist
AssistRx
Mar 2025 - Present (8 months)
Request Services Specialist
MRO Corp
Oct 2024 - Mar 2025 (5 months)
Service Agent
Progressive Insurance
Aug 2022 - Aug 2024 (2 years)
Experienced healthcare professional with expertise in Epic EHR systems.
Experience
Patient Care Technician
Main Line Health Systems
Sep 2021 - Present (4 years 2 months)
Patient Safety Assistant
Penn Medicine
Sep 2018 - Sep 2021 (3 years)
Tutor
Kumon
Nov 2013 - Sep 2018 (4 years 10 months)
I am a healthcare operations leader optimizing clinical programs and patient-centered care.
Experience
Regional Health Operations Lead
Antara Health
Jan 2023 - Present (2 years 10 months)
Health Navigator
Antara Health
Jan 2021 - Dec 2022 (1 year 11 months)
Nurse
Aga Khan Hospital
Customer service professional specializing in patient care coordination and process optimization.
Experience
Patient Care Coordinator
Midwest Dental - Smile Brands
Aug 2019 - Present (6 years 3 months)
Operations Specialist
Empire Marketing Group
Jan 2022 - Dec 2023 (1 year 11 months)
I'm an experienced medical administrative professional in scheduling, billing, and patient services.
Experience
Patient Coordinator
Athletico
Dec 2024 - Present (11 months)
Receptionist
Drybar
Aug 2022 - Mar 2024 (1 year 7 months)
Medical Receptionist
Inova Med Lab
Jan 2021 - Jul 2022 (1 year 6 months)
Experienced healthcare advocate skilled in patient support and compliance.
Experience
Healthcare Advocate
Accolade/2nd MD
Jan 2022 - Present (3 years 10 months)
Medical Supply Specialist
Texas Medical
Jun 2019 - Jan 2022 (2 years 7 months)
Administrative Assistant
The Addison Group / AVEVA, Inc
Dedicated healthcare professional with expertise in patient access coordination.
Experience
Referral Coordinator II / Authorization Specialist
Oak Street Health
Oct 2021 - Present (4 years 1 month)
Patient Access Coordinator
Northwestern Memorial Hospital
Jan 2020 - Jan 2021 (1 year)
Temporary Patient Support Coordinator
Advocate Medical Group
May 2019 - Nov 2019 (6 months)
Motivated STEM graduate with clinical and research experience.
Experience
Implementation Intern
Wake Forest School of Medicine
Jan 2024 - Present (1 year 10 months)
Patient Navigator Coordinator
Take the Fight to Cancer
Sep 2023 - Present (2 years 2 months)
Caring physician with over 6 years of medical experience.
Experience
Local Representative
Lyfsum India
Jan 2025 - Present (10 months)
Community Navigator
Refuge Point
Apr 2024 - Feb 2025 (10 months)
General Practitioner
Hazhaz Hospital
Sep 2020 - May 2021 (8 months)
60k-70k USD
Experienced Care Coordinator skilled in active listening, workflow management, & client engagement.
Experience
Medical Care Coordinator
Payer-Matrix
Jul 2023 - Present (2 years 4 months)
Lens Crafters
Aug 2012 - Aug 2016 (4 years)
Optician/Optometric Technician
Pearle Vision
Aug 2010 - May 2012 (1 year 9 months)
Patient Registrar/Scheduling Coordinator
Adventist LaGrange Memorial Hospital
Nov 2007 - Aug 2010 (2 years 9 months)
Jul 2018 - Oct 2022 (4 years 3 months)
Customer Service & Administrative Roles
Various Employers
AT&T Mobility
May 2022 - Jul 2023 (1 year 2 months)
Support Group Coordinator
Children's Bureau
Nov 2015 - May 2022 (6 years 6 months)
Life Skills Specialist
Community Health Network
Jan 2015 - Nov 2015 (10 months)
Customer Service Representative
L2R Consulting
Jan 2019 - Jul 2019 (6 months)
Jan 2018 - Dec 2023 (5 years 11 months)
Customer Service Representative
Qurate Retail
Jan 2020 - Dec 2021 (1 year 11 months)
Retail Sales Associate
Erie Orchards
Jan 2016 - Dec 2017 (1 year 11 months)
Medical Assistant
Aya Healthcare
Aug 2020 - Mar 2021 (7 months)
Medical Assistant
Peachtree Immediate Care
Sep 2015 - Dec 2020 (5 years 3 months)
Pharmacy Technician
Rite Aid
Jan 2016 - Jul 2016 (6 months)
Jun 2019 - Dec 2020 (1 year 6 months)
Nurse
Pumwani Maternity Hospital
Dec 2017 - May 2019 (1 year 5 months)
Program Assistant
MCCS Family Care Branch
Jan 2018 - Jan 2020 (2 years)
Call Center Representative
Neighborhood Health
Aug 2020 - Dec 2021 (1 year 4 months)
Mar 2018 - Mar 2019 (1 year)
Front Desk Receptionist
Burnett Specialists / Fayez Sarofim & Co
Sep 2016 - Dec 2017 (1 year 3 months)
Administrative Assistant
Burnett Specialists / Gilbane Construction
Feb 2016 - Sep 2016 (7 months)
Healthcare Access Specialist
IU Health Methodist
Mar 2017 - Jan 2019 (1 year 10 months)
Director of Education
Wake Forest Sexual Health Ambassadors
Sep 2022 - May 2024 (1 year 8 months)
Healthcare Policy Intern
Our National New Organization
May 2023 - Aug 2023 (3 months)
EMT-B
Wake Forest Emergency Medical Services
Sep 2021 - Sep 2022 (1 year)
General Practitioner
Orotta Medical Surgical Referral Hospital
Jun 2016 - May 2021 (4 years 11 months)
Treasurer
Eritrean Medical Association (ERIMA)
Jan 2017 - Jan 2019 (2 years)
Patient Care Coordinator
Bryn-Mawr Medical Specialist
Aug 2019 - May 2023 (3 years 9 months)
Advanced Health Assistant
Accolade Hybrid
Aug 2021 - Dec 2022 (1 year 4 months)
Patient Care Coordinator
Pulmonary Critical Care & Sleep Assoc
Aug 2015 - Sep 2017 (2 years 1 month)
Chiropractic Assistant Coordinator
Dr. David Nadler & Assoc P.C.
May 2015 - Aug 2015 (3 months)