Lina Prince

Serve as the primary point of contact for patients, ensuring a compassionate and efficient experience from check-in to follow-up. Perform cone beam computed tomography (CBCT) scans, including patient preparation, positioning, and machine operation; ensured proper use of radiation safety protocols, selected appropriate scan settings based on diagnostic needs, and reviewed image quality for accuracy

Worked directly with patients to improve their management of diabetes through using RPM technology to review and analyze data trends, alerts, and abnormal readings to identify potential health concerns or changes in patient status. Managed and maintained the care of over 62% of the patients enrolled in the biggest campaign of the company, resulting in a 35% increase in these patients achieving the

Responsible for managing and maintaining patient medical records and health information in a multitude of private practices. Successfully implemented a new workflow that reduced the time spent retrieving patient records by 30%, enabling faster patient care and provider access to critical information.

Assisted customers with inquiries, issues, and concerns related to a company’s products or services. Documented customer interactions, transactions, feedback, and complaints accurately in the company’s CRM system.

Completed core modules in network security, threat analysis, and ethical hacking. Coursework included Network Security, Threat/Vulnerability Assessment, and Ethical Hacking Basics.

Grade: 3.8

Activities and societies: 2020 – 2021 Summer Semester Dean’s List; 2021 – 2022 Spring Semester Dean’s List

Completed a semester-long independent research project on Disease and Human Health, resulting in a comprehensive research paper or presentation. Assisted in faculty-led lab research projects, contributing to data collection and analysis in areas like microbiology or environmental science.

Grade: 4.0

Graduated in 2020 with a 4.0 GPA.