Zaria Crawford
@zariacrawford
I'm an experienced medical administrative professional in scheduling, billing, and patient services.
What I'm looking for
I am a patient-focused medical administrative professional with experience in reception, scheduling, insurance processing, and billing.
In my current role as a Patient Coordinator I manage appointment scheduling, prepare detailed reports for providers and staff, process workers' compensation claims, and maintain patient records using NextGen EPM.
Previously I supported clinics and labs as a receptionist and call-center representative, handling insurance verification, medication refills, check-in/out procedures, phone communications, and medical billing and coding.
I bring strong customer-service, organizational, cash-handling, and inventory skills, and I am seeking roles that align with my skills, support my travel needs, and let me deliver exceptional patient-centered service.
Experience
Work history, roles, and key accomplishments
Patient Coordinator
Athletico
Dec 2024 - Present (10 months)
Schedule patient appointments and manage detailed reports for providers and staff; process insurance tasks including workers' compensation claims using NextGen EPM to maintain accurate records and billing.
Receptionist
Drybar
Aug 2022 - Mar 2024 (1 year 7 months)
Scheduled client appointments using booking software and provided customer service while maintaining clean, organized front-desk operations.
Medical Receptionist
Inova Med Lab
Jan 2021 - Jul 2022 (1 year 6 months)
Scheduled lab appointments, verified patient insurance, managed patient check-in/out processes, and handled phone communications to support clinic workflow.
Call Center Representative
Neighborhood Health
Aug 2020 - Dec 2021 (1 year 4 months)
Scheduled appointments, processed medical billing and coding, and handled insurance verification and medication refill requests to support patient care access.
Education
Degrees, certifications, and relevant coursework
T.C. Williams High School
High School Diploma, General Studies
High School Diploma from T.C. Williams High School, completed in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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