Open to opportunities

Kemica Jacobs

@kemicajacobs

Message

I am an experienced Medical Assistant specializing in clinical and administrative care.

United States

Message

What I'm looking for

I seek a patient-focused clinical role in primary or urgent care, applying EMR expertise and clinical/administrative skills within a collaborative, fast-paced team that values professional growth and improved patient outcomes.

I am a dedicated, detail-oriented Medical Assistant with extensive clinical and administrative experience supporting primary care, urgent care, and behavioral health settings. I consistently manage patient intake, maintain accurate electronic health records (Epic, eClinicalWorks, Practice Velocity), and perform clinical procedures such as vitals, phlebotomy, wound care, EKGs, and PFTs to improve patient outcomes.

I uphold HIPAA and privacy standards, streamline scheduling and documentation workflows, and support billing and patient portal engagement. I am NCCT Certified Medical Assistant and BLS certified, and I bring strong time management, critical thinking, and team training skills to fast-paced care teams.

Experience

Work history, roles, and key accomplishments

Case Navigator

Claratel Behavioral Health

Dec 2023 - Apr 2025 (1 year 4 months)

Managed patient intake, care coordination, and follow-up for behavioral health patients, ensuring accurate documentation and timely access to services across care teams.

Care Coordination Patient Intake Insurance Verification Case Management

Physician Office Float

Piedmont Healthcare

Aug 2022 - Dec 2023 (1 year 4 months)

Provided clinical and administrative float support across physician offices, performing vitals, EKGs, specimen collection, and maintaining EHRs to improve clinic throughput and documentation accuracy.

Specimen Collection Practice Velocity)Scheduling Documentation Phlebotomy

Medical Assistant

The Primary Care Center

Feb 2022 - May 2022 (3 months)

Supported primary care visits by performing patient intake, vitals, specimen collection, and documenting encounters in EHRs to ensure continuity of care and accurate records.

Patient Intake Specimen Collection EHR Patient Education Scheduling Documentation

Medical Assistant

Aya Healthcare

Aug 2020 - Mar 2021 (7 months)

Delivered clinical support on travel assignments including phlebotomy, wound care, PFTs, and patient education while maintaining accurate EHR documentation across facilities.

Phlebotomy Wound Care Patient Education Time Management

Medical Assistant

Peachtree Immediate Care

Sep 2015 - Dec 2020 (5 years 3 months)

Performed high-volume urgent care clinical duties including triage, vitals, specimen collection, and billing coordination while upholding HIPAA standards and patient confidentiality.

Triage Specimen Collection Patient Intake Insurance Verification Billing Support HIPAA