Open to opportunities

KELEBOGILE LETLOA

@kelebogileletloa

Message

Clinical case manager focused on patient-centered care and system navigation.

Botswana

Message

What I'm looking for

I seek a role where I can use clinical case management skills to improve client outcomes through teamwork, process improvement, and holistic care coordination.

I am a dynamic Clinical Case Manager with hands-on experience at Francistown Academic Hospital, where I guided clients through legal, medical, educational, and social systems while maintaining strict confidentiality and accurate documentation.

I collaborate effectively with multidisciplinary teams to develop and adjust tailored service plans, facilitate client meetings, and improve processes through teamwork and clear communication.

Experience

Work history, roles, and key accomplishments

Student Intern

Government Hospitals

Aug 2018 - Jul 2029 (10 years 11 months)

Supported hospital teams across Botswana by participating in staff meetings, drafting communications and promotional materials, and collaborating on cross-functional projects to improve processes.

Clinical Support Communication Process Improvement Team Collaboration Project Coordination

Clinical Case Manager

Francistown Academic Hospital

Apr 2024 - Oct 2025 (1 year 6 months)

Assisted clients in navigating legal, medical, educational, and social services, maintained accurate records, and coordinated multidisciplinary teams to deliver tailored service plans that improved client outcomes.

Care Coordination Case Documentation Confidentiality Progress Monitoring