Clifford McGinnis

I am a resourceful and people-focused professional with over 10 years of combined experience in healthcare coordination, customer experience, and logistics. My expertise lies in navigating complex systems to remove barriers and deliver solutions that enhance outcomes for patients, customers, and internal teams. I am known for my calm demeanor under pressure, attention to detail, and collaborative spirit.

Currently, I work as an Access and Patient Coordinator at Cardinal Health, where I support patients and healthcare providers in accessing specialty medications. I excel in managing benefit verifications and prior authorizations while maintaining compliance with HIPAA and data protection protocols. My commitment to exceeding performance benchmarks has allowed me to consistently deliver high-quality service and support to those in need.

My previous experience as a Customer Experience Representative at UPS further honed my skills in resolving inquiries and improving customer service workflows. I am eager to bring my strong communication and operational skills to a forward-thinking organization that values efficiency and compassion.