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Human Centered Process & Service Design, Implementation & Improvement, Program Management
Experience
USLead Program Manager, Bank UX Design
USAA
Jul 2024 - May 2025 (10 months)
USSenior Program Manager, Central Design Office
USAA
Sep 2019 - Jul 2024 (4 years 10 months)
USDesign Producer I, Real Estate UX Design Team
USAA
Apr 2018 - Oct 2019 (1 year 6 months)
UAAssistant Director of Operations
University of Texas at Austin
May 2014 - Sep 2017 (3 years 4 months)
BATechnical Program Manager, Engagement Manager
Bazaarvoice
Nov 2011 - Oct 2013 (1 year 11 months)
MPPeople-focused design leader driving product strategy and measurable business impact.
Experience
USDesign Director
USAA
May 2022 - Present (3 years 6 months)
USLead Designer
USAA
Jan 2018 - May 2022 (4 years 4 months)
Principal Designer
Quisitive
JH
Romania145k-200k USD
Design Lead and UX strategist with over 25 years guiding enterprise-scale product design, design systems, and platform experiences.
Experience
Lead UX Designer
SS&C Technologies
May 2020 - Present (5 years 6 months)
MA
CBEmotional Strategist & Content Editor | Transforming wellness through the CIELO Method
Experience
Creator of the C.I.E.L.O. Method
BienPro
Sep 2023 - Present (2 years 2 months)
Lead Content Strategist
BienPro
May 2023 - Present (2 years 6 months)
KT
United States140k-170k USD
Strategic chief of staff with expertise in operational excellence.
Experience
Operations & HR Consultant
KLT Consultant
Apr 2024 - Jan 2025 (9 months)
Chief of Staff, Operations/HR
MVP Group Inc
LVDynamic senior manager specializing in A/B testing, people management, and UX optimization.
Experience
Senior Manager - Experimentation & Insights
Dell Technologies
Oct 2021 - Present (4 years 1 month)
Design Analytics Manager
Results-driven HR professional with 15+ years of experience.
Experience
Director of Human Resources
DreadWorlds Haunted Attraction
Jun 2025 - Oct 2025 (4 months)
Head of Haunt
Dreamwork’s Entertainment
Jul 2024 - Nov 2024 (4 months)
Financial and HR Analyst
M3 Mortgage Group
Jan 2021 - May 2024 (3 years 4 months)
Innovative designer with 10 years of experience in UX design.
Experience
UX Design Lead
Nationwide
May 2025 - Present (6 months)
Senior Experience Designer
Verizon
Jun 2023 - Present (2 years 5 months)
Senior UX Designer
TASenior HR leader driving strategic workforce alignment, talent acquisition, and HR digital transformation.
Experience
Human Resources Manager
Dorman Long Engineering Nigeria
May 2024 - Aug 2025 (1 year 3 months)
Head, Human Capital Management
ipNX Nigeria Limited
Feb 2012 - May 2023 (11 years 3 months)
HR Operations Team Lead
SEBilingual onsite strategist with strong organizational and management skills.
Experience
Onsite Strategist
Smart Resources
Aug 2020 - Mar 2022 (1 year 7 months)
Delivery Driver
JISL - Amazon
Jan 2020 - Aug 2020 (7 months)
Waitress/Cashier
Tortas Ahogadas
Mar 2017 - Jan 2019 (1 year 10 months)
AMI'm an Organizational Psychologist based in San Francisco Bay Area.
Experience
SISr. Employee Experience Specialist
Simpplr
Jun 2022 - Present (3 years 5 months)
NWUnited States90k-150k USD
Senior Learning and Development Strategist with 10+ years of experience
Experience
Senior Learning and Development Strategist
ATCO
Jan 2022 - Present (3 years 10 months)
Learning and Development Manager
SKBusiness coach specialized in well-being
Experience
People Experience Expert
S.E. Kadar Coaching Services
Jan 2020 - Present (5 years 10 months)
TOEmployee Experience Consultant
TOPdesk
Jan 2017 - Dec 2019 (2 years 11 months)
LI
EMAn emerging CX strategist crafting customer-centric transformations and stakeholder engagement.
Experience
HCCustomer Experience Strategist
Howatson + Company
Feb 2022 - Present (3 years 9 months)
RAAccount Manager
Razorfish
Jul 2021 - Jan 2022 (6 months)
TOAccount Executive
Experienced executive leader specializing in human resources and people strategy.
Experience
Strategist & People Culture Officer
Azimu Group
Aug 2024 - Present (1 year 3 months)
VP of Human Resources
Early Foundations LLC
May 2022 - Feb 2024 (1 year 9 months)
HR Business Partner
Learning Care Group
MTCustomer experience leader with 10+ years in insights-driven programs.
Experience
Program Director, Voice of Employee (VoE)
Cisco
Nov 2022 - Present (3 years)
Director, Voice of Customer
Via
Sep 2021 - Present (4 years 2 months)
Enterprise Client Success Manager
GPSenior UX/CX strategist driving human-centered design, innovation, and team capability building.
Experience
Principal Coach & Consultant
GPH Coaching & Consulting
Jan 2018 - Present (7 years 10 months)
Lead UX Strategist
Platform One
Oct 2021 - Apr 2025 (3 years 6 months)
New Business & Client Engagement Lead
Slide Darling
AUContent strategist driving B2B sales through impactful storytelling.
Experience
Commercial Content B2B Digital Sales
KONE Corporation
Jan 2024 - Jul 2024 (6 months)
Content Lead
Huhtamaki
Dec 2021 - Jul 2023 (1 year 7 months)
Content Producer
ABS-CBN Corporation
Jan 2019 - Jan 2021 (2 years)
SFUnited States125k-150k USD
OD Nerd & Authenticity Enthusiast. Building systems where people thrive + business momentum lasts. Prosci-trained change leader, DEIB strategist.
Experience
Graduate Studies
Florida Southern College
Oct 2023 - May 2025 (1 year 7 months)
QUDEIB Consultant
HR Strategist focused on talent development and performance optimization.
Experience
Human Resource Manager
Ember Technologies
Jun 2024 - Present (1 year 5 months)
Human Resource Manager
Maximus Infoware
Apr 2022 - Feb 2023 (10 months)
Human Resource Manager
Yeolekar Interiors
Jan 2020 - Mar 2022 (2 years 2 months)
Aug 2015 - Jan 2018 (2 years 5 months)
UX Designer
Rexel
Oct 2014 - Aug 2015 (10 months)
UX Designer
AT&T – The Foundry
Apr 2014 - Oct 2014 (6 months)
Lead UX Designer
Mastercard
Oct 2019 - May 2020 (7 months)
Principal UX Engineer
Perfecta
May 2019 - Sep 2019 (4 months)
User Experience Design Lead
Enquizit
Oct 2018 - Feb 2019 (4 months)
Director of UI/UX
Folio Financial
Oct 2017 - Oct 2018 (1 year)
Well-being & Productivity Speaker
Grupo Carso
Sep 2013 - Present (12 years 2 months)
Competency Assessment Designer
Daimler (Mercedes-Benz México)
Sep 2016 - Dec 2020 (4 years 3 months)
Emotional Skills Trainer
Women's Affairs Office, Government of Coahuila
Oct 2011 - Dec 2012 (1 year 2 months)
Apr 2020 - Jan 2024 (3 years 9 months)
Manager, Client/SubContractor Relations
Data Analysis & Results
Jan 2018 - Dec 2020 (2 years 11 months)
IT Account Research MBA Internship
Align Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Manager, Webstore/Marketing
Teddies for Bettys
Jan 2013 - Dec 2015 (2 years 11 months)
Dell Technologies
Oct 2019 - Oct 2021 (2 years)
Business Intelligence Lead
Dell Technologies
Jan 2019 - Oct 2019 (9 months)
A/B Testing Quality Team Lead
Dell Technologies
Nov 2016 - Dec 2018 (2 years 1 month)
Senior Web Designer / A/B Testing Developer
Dell Technologies
Jul 2011 - Oct 2016 (5 years 3 months)
AACoach
Abbotsford Lacrosse Association
Apr 2012 - Apr 2022 (10 years)
National Broker Payroll Manager
Invis Inc.
May 2007 - Jan 2022 (14 years 8 months)
Lokion
Mar 2022 - Present (3 years 8 months)
UX Designer & Researcher
Rotary
Oct 2019 - Present (6 years 1 month)
Product Designer
Sertifi
Feb 2019 - Present (6 years 9 months)
ipNX Nigeria Limited
Nov 2008 - Feb 2012 (3 years 3 months)
Senior Human Capital Officer
ipNX Nigeria Limited
Sep 2006 - Nov 2008 (2 years 2 months)
Human Capital Administrator
ipNX Nigeria Limited
Sep 2004 - Sep 2006 (2 years)
Starbucks Coffee
Jan 2015 - Nov 2021 (6 years 10 months)
Employee Experience Specialist
Liferay
Jan 2016 - Dec 2017 (1 year 11 months)
Employee Experience Specialist
Vertis Environmental Finance
Jan 2015 - Dec 2016 (1 year 11 months)
KFCompensation & Benefits Analyst
Korn Ferry
Jan 2013 - Dec 2015 (2 years 11 months)
TotallyAwesome
Jan 2020 - Jul 2021 (1 year 6 months)
Sep 2011 - Apr 2022 (10 years 7 months)
Employee Relations Partner
Learning Care Group
Aug 2010 - Sep 2011 (1 year 1 month)
Human Resources Manager (Regional)
Learning Care Group
Apr 2005 - Aug 2010 (5 years 4 months)
MX
Feb 2020 - Present (5 years 9 months)
Head of Customer Success Enablement
Qualtrics
Jan 2014 - Present (11 years 10 months)
Jan 2018 - Dec 2020 (2 years 11 months)
Design Director
Centene Corporation
Mar 2019 - Jan 2020 (10 months)
Experience Design Strategist
Bayer Crop Sciences
Aug 2018 - Mar 2019 (7 months)
Content Producer
IAJ Wellness
Aug 2016 - Aug 2018 (2 years)
QinetiQ US
Jun 2024 - Aug 2024 (2 months)
NIChange Management Delivery Lead
NiSource
Feb 2022 - Sep 2023 (1 year 7 months)
Talent Specialist
Battelle Memorial Institute
Dec 2020 - Feb 2022 (1 year 2 months)
Change Management Analyst
Battelle Memorial Institute
Dec 2019 - Feb 2022 (2 years 2 months)
Senior HR Executive
Freestone Infotech Pvt.Ltd
Sep 2018 - Dec 2019 (1 year 3 months)
Senior HR Executive
RRAJ Hair Solutions
Jul 2015 - Sep 2018 (3 years 2 months)
