I’m looking for a People Ops/Sr HR Generalist role where I can own the day-to-day HR engine—employee relations, benefits/leave, HR ops, and manager support. I bring steady judgment, discretion, and follow-through, plus a knack for simplifying processes and building manager-friendly tools. Hybrid/remote preferred.
Barb Hood
@barbhood
People Ops / People Experience | ER, programs, HR ops | Remote-only
What I'm looking for
SHRM-CP HR Generalist with 10+ years delivering high-quality, responsive HR support in multi-state environments. Serves as a trusted resource to managers and employees, managing a broad range of HR functions including employee relations and investigations support, benefits administration and leave administration (FMLA/ADA), HR systems/HRIS administration and reporting, compliance, performance management support, and policy/handbook administration. Recognized for strong systems capability, sound HR judgment, and the ability to balance strategic initiatives with day-to-day HR operations.
Experience
Work history, roles, and key accomplishments
• Led employee lifecycle HR operations for 200+ multi-state onboarding/offboarding transactions; strengthened documentation accuracy and employee experience for remote/hybrid teams
• Managed HR systems/HRIS (audits, data integrity, reporting) and partnered with Payroll to resolve payroll and benefits deduction issues.
• Updated employee handbook content to strengthen multi-state compliance.
• Delivered high-quality, responsive HR shared services across multiple business units; managed high-volume onboarding/offboarding and employee support
• Standardized workflows, documentation, and controls; performed HRIS audits to reduce compliance and across multi-state requirements
• Improved pay/benefits experience by partnering cross-functionally to resolve errors and refine processes
• Supported benefits and leave administration for 10,000+ employees (disability, FMLA); resolved escalations with timely, accurate guidance
• Improved benefits deduction accuracy by partnering with Payroll and third-party administrators to resolve complex pay/benefits issues
• Reduced repeat questions through clearer benefits communications and streamlined workflows
Education
Degrees, certifications, and relevant coursework
Saint Mary's University of MN
Master of Arts, Human Resource Management
2022 - 2025
Grade: 3.9
Activities and societies: N/A
HR Certification Institute (HRCI)
Professional in Human Resources (PHR), Human Resources
Holds the Professional in Human Resources (PHR) certification.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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