I seek a job where I can apply my skills in CX strategy and data analysis to enhance customer experiences. Collaboration, innovation, and impactful projects are key, allowing me to contribute to transformative initiatives and drive positive business outcomes.
EMLooking for a job
Etana Mann
@etanamann
An emerging CX strategist crafting customer-centric transformations and stakeholder engagement.
AustraliaWhat I'm looking for
As an emerging CX Strategist, I bring fresh perspectives to customer experience enhancements. My work focuses on improving customer onboarding and lifecycle engagement, through innovative strategies and data analysis. Collaboratively working across teams, I've contributed to significant projects that elevate customer journeys and business outcomes, showcasing my growing expertise in navigating customer-centric transformations and stakeholder engagement in the dynamic field of customer experience.
Experience
Work history, roles, and key accomplishments
HCCurrent
Customer Experience Strategist
Howatson + Company
Feb 2022 - Present (3 years 3 months)
Supporting transformative CX initiatives across major brands, driving CRM enhancements, personalisation strategies, and operational analyses to redefine customer engagement, loyalty, and strategic growth, culminating in industry-first solutions and significant strategic shifts.
RAAccount Manager
Razorfish
Jul 2021 - Jan 2022 (6 months)
Leveraging insights and digital innovation, I managed key client accounts to design impactful brand experiences, and drove business growth through culturally relevant campaigns and exceptional digital storytelling.
TOAccount Executive
TotallyAwesome
Jan 2020 - Jul 2021 (1 year 6 months)
Managed and enhanced client relationships with leading brands, streamlined project delivery, and led cross-functional collaborations for impactful marketing solutions.
Education
Degrees, certifications, and relevant coursework
Etana hasn't added their education
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Software and tools used professionally
Availability
Looking for a job
Location
AustraliaAuthorized to work in
Salary expectations
90k+ AUD
Social media
Job categories
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