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SCExperienced Support Specialist skilled in customer service and issue resolution.
Experience
Freelance Graphic Designer/Illustrator
Self-Employed
Dec 2024 - Present (11 months)
General Insurance Agent
Homeserve
Aug 2023 - Aug 2024 (1 year)
Design Intern
Genia Global Energy
Mar 2022 - Sep 2022 (6 months)
Customer Service Representative
Teleperformance
Jan 2014 - Dec 2014 (11 months)
OS
Brazil95k-120k USD
Product manager with strong experience in digital products, SaaS, B2B, CRM, and UX.
Experience
INHead of Product
Involves
Jul 2019 - Present (6 years 4 months)
LIFounder | Product Manager
CEMultilingual customer service and sales specialist with IT experience and proven target-driven results.
Experience
Inbound Sales Advisor
Papernest España
Jun 2024 - Jan 2025 (7 months)
IT Intern
April Assurance
Oct 2023 - Feb 2024 (4 months)
Customer Service Advisor
P&M Business
Jan 2023 - Oct 2023 (9 months)
JCExperienced key account executive with a strategic sales approach.
Experience
VATerritory Manager
VAAS
Jan 2025 - Present (10 months)
Sales Consultant
Xwing
Aug 2023 - Present (2 years 3 months)
LSAccomplished Customer Experience Manager with strong analytical skills.
Experience
Customer Relationship Manager
Colt Technology Services
Jul 2023 - Present (2 years 4 months)
Collections Specialist NR Region
Colt Technology Services
Apr 2023 - Present (2 years 7 months)
JSAI Law expert and Software developer. CEO Space and Miller LLC
Experience
SLChief Executive Officer
Space&Miller LLC
Feb 2024 - Present (1 year 9 months)
GRVice President
GrowthCo
Mar 2022 - Present (3 years 8 months)
Accomplished business development manager with international sales expertise.
Experience
Business Development Manager
Zonin UK
Sep 2023 - Dec 2024 (1 year 3 months)
Sales Account Manager
Bellavita Expo
Feb 2023 - Sep 2023 (7 months)
Sales Account Manager
Alivini
Jan 2021 - Jan 2023 (2 years)
MKCustomer Success Manager with 5+ years in SaaS and cybersecurity.
Experience
Integrations Project Manager
SOC Prime
Jan 2025 - Present (10 months)
Customer Success Manager
SOC Prime
Oct 2020 - Dec 2024 (4 years 2 months)
Customer Support Representative
STMultilingual Marketing Operations Manager with expertise in automation.
Experience
Marketing Operations Manager
Cornerstone OnDemand
Feb 2022 - Mar 2024 (2 years 1 month)
Marketing Automation Lead
Sony Professional Services Europe
Jun 2020 - Feb 2022 (1 year 8 months)
Digital Lead Specialist
AD
Latvia60k-100k USD
Remote AE focused on CRM-led pipeline growth and expansion for B2B SaaS
Experience
Sales Team Lead | CRM Strategy
Dyninno Group
Jun 2022 - Nov 2023 (1 year 5 months)
Sales Consultant | Full-Cycle
Dyninno Group
ILSenior software engineer with a passion for functional programming.
Experience
Senior Software Engineer
SPD Technology
Sep 2023 - Present (2 years 2 months)
Senior Software Engineer
proSapient
Jan 2022 - Aug 2023 (1 year 7 months)
Senior Software Engineer
SoftServe
Nov 2019 - Nov 2021 (2 years)
GMSpain30k-60k USD
Results-driven sales professional specializing in key accounts and B2B growth.
Experience
Key Account Manager
Fryer & Grills and Cooks & Grills
Apr 2022 - Present (3 years 7 months)
RMSenior software engineer specializing in high-performance applications.
Experience
Senior Software Engineering
Merlyn Mind
Nov 2022 - Present (3 years)
Senior Software Engineer
Personio
Nov 2021 - Present (4 years)
Senior Software Engineer
Senior QA Engineer with expertise in automated and manual testing.
Experience
Senior Software QA Engineer
Star
Oct 2022 - Present (3 years 1 month)
Software QA Engineer
Microsoft
Mar 2021 - Present (4 years 8 months)
Middle QA Engineer
Results-driven Business Development Representative with strong sales skills.
Experience
Business Development Representative (BDR) - Intern
Scratcher.io
Jun 2023 - Aug 2023 (2 months)
Sales Associate
Canadian Property Stars
Jan 2014 - Jan 2016 (2 years)
AAProactive virtual assistant specializing in customer service and administration.
Experience
Customer Service Advisor
Konecta Group
May 2024 - Present (1 year 6 months)
Data Annotator
Transperfect
Aug 2024 - Oct 2024 (2 months)
Customer Service
Sitel Iberica
Jun 2020 - Feb 2023 (2 years 8 months)
Customer Success Specialist with expertise in client engagement and retention.
Experience
Customer Success Specialist
Stealth Startup
Feb 2025 - Present (9 months)
Marketing Specialist
Emerlink
Feb 2024 - Nov 2024 (9 months)
Business Development Specialist
International RussiaExpo
Mar 2023 - Jan 2024 (10 months)
APCustomer onboarding, customer success.
Experience
Independent Contractor
Advancing Global EDU
Feb 2023 - Jul 2023 (5 months)
Customer Success Specialist
Infopáginas S.A.
Mar 2022 - Jul 2023 (1 year 4 months)
Business Development and eCommerce Executive
Inxeption
Mar 2021 - Nov 2021 (8 months)
EAResults-driven Sales Account Manager with 8+ years of experience.
Experience
Senior Account Executive
Dynamics VR
Oct 2023 - Present (2 years 1 month)
Key Account Manager
Catawiki
Jun 2022 - Sep 2023 (1 year 3 months)
Account Manager & Business Developer
Catawiki
PRSenior Customer Experience & Operations Leader with 15 years of expertise.
Experience
Head of Response Centre
Task Ltd
Jan 2022 - Present (3 years 10 months)
Global Director – Customer Contact Centre & Support
BMC Software
Jan 2019 - Present (6 years 10 months)
Senior Manager – Global Support
Linkker
Jul 2013 - Jul 2019 (6 years)
SHFounder | Product Manager
Share Hunter
Jul 2013 - Jul 2019 (6 years)
LUProduct Manager
Laureate International Universities
Jul 2011 - Jun 2013 (1 year 11 months)
SJTrainee / Sales Executive
SC Johnson
Oct 2008 - Mar 2011 (2 years 5 months)
Senior Business Account Executive
Swap Financial
May 2023 - Aug 2024 (1 year 3 months)
Senior Business Account Executive
Unico People
Jul 2022 - Jan 2023 (6 months)
Key Account Sales Representative
Idwall
Oct 2021 - Jul 2022 (9 months)
Service Administration
Colt Data Centre Services
Apr 2022 - Present (3 years 7 months)
Front Desk Agent/ Receptionist / Customer Service Agent
Travelodge Hoteles España
Dec 2021 - Present (3 years 11 months)
Front Desk Agent/ Receptionist / Customer Service Agent
AccorInvest
Apr 2021 - Present (4 years 7 months)
Assistant Manager
Negozio Classica, Portobello Road Wine Shop (Avignonesi Wine
Jan 2018 - Dec 2020 (2 years 11 months)
Freelance Tour Guide
Self-Employed
Jan 2016 - Dec 2017 (1 year 11 months)
SupportYourApp
Mar 2019 - Sep 2020 (1 year 6 months)
Sales and Marketing Assistant
Mindy Support
Oct 2017 - May 2018 (7 months)
Insight Enterprises
Jun 2018 - Mar 2021 (2 years 9 months)
Marketing Automation Manager
Peninsula Group
Oct 2017 - May 2018 (7 months)
Marketing Program Manager
HPE
Jun 2016 - Jun 2017 (1 year)
Sep 2021 - Jun 2022 (9 months)
Sales & Growth Advisor
B&B ATEA
Jan 2024 - Present (1 year 10 months)
Game Presenter
Evolution
Feb 2019 - Aug 2021 (2 years 6 months)
Personal Assistant
Baltic Group LTD
Jan 2018 - Feb 2019 (1 year 1 month)
Senior Software Engineer
BetConstruct
Dec 2018 - Dec 2019 (1 year)
Software Engineer
Luxoft
Aug 2017 - Nov 2018 (1 year 3 months)
Customer Service Representative
WL Gore & Associates
Mar 2020 - Jun 2025 (5 years 3 months)
Business Development Rep
La Pizarra del DT
May 2024 - May 2025 (1 year)
Sales Assistant
FC Barcelona Megastore
Jan 2018 - Dec 2019 (1 year 11 months)
Zooplus
May 2021 - Present (4 years 6 months)
Senior Software Engineer
Tuenti -Telefónica
Sep 2014 - Present (11 years 2 months)
Analyst
VIRTEU SOFTWARE PRODUCTS SL
Mar 2014 - Present (11 years 8 months)
Corefy
Jun 2020 - Present (5 years 5 months)
Junior QA Engineer
SMART business
Jul 2019 - Present (6 years 4 months)
Virtual Administrative Assistant
Hispanos de Éxito
Nov 2018 - Nov 2022 (4 years)
Customer Success Associate
The Ritz-Carlton
Apr 2022 - Mar 2023 (11 months)
Customer Service Coordinator
GBU MFC
Mar 2021 - Feb 2022 (11 months)
Account Development Executive
GLT Logistics
Jan 2020 - Sep 2020 (8 months)
New Business Development
GLT Logistics
Apr 2019 - Oct 2019 (6 months)
Sep 2020 - Jun 2022 (1 year 9 months)
International Publishing & Account Manager
Zoomin.tv
Jun 2019 - Aug 2020 (1 year 2 months)
International Publisher & Content Manager
Zoomin.tv
Mar 2018 - Jun 2020 (2 years 3 months)
BMC Software
Jan 2015 - Present (10 years 10 months)
Manager – Global Contact Centre
BMC Software
Jan 2013 - Present (12 years 10 months)
Associate Manager – EMEA Support
BMC Software
Jan 2011 - Present (14 years 10 months)
