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JC

Joan Marie Casero@joanmariecasero

Office Manager Administrative Assistant Office Management Scheduling

Experienced secretary optimizing efficiency and service quality.

Experience

CL

Secretarial/ Reception/ Front desk

Continental Real Estate LLC

Jan 2011 - Dec 2016 (5 years 11 months)

CL

Finance/Accounts Assistance

Continental Real Estate LLC

Jan 2011 - Dec 2016 (5 years 11 months)

CL

Human Resource Assistance

Continental Real Estate LLC

Jan 2011 - Dec 2016 (5 years 11 months)

IS

Customer Service Representative

iAccess Contact Solutions

Jun 2010 - Dec 2010 (6 months)

Office Manager Administrative Assistant Customer Service Representative Office Administrator

KB

Kristine Bongato@kristinebongato

Sales Coordinator Customer Service Representative Accounts Management Data Entry

Experienced Sales Support Specialist committed to high-quality customer service.

Experience

IP

Sales Support Specialist

IK Philippines

Nov 2022 - Sep 2023 (10 months)

RI

Sales Report Billing

Rush Technologies Inc

Nov 2022 - Sep 2023 (10 months)

RE

Sales Support Coordinator

Regus

Aug 2014 - Aug 2014 (0 months)

LH

Louie Jay Hicale@louiejayhicale

Data Entry Specialist Customer Service Representative WordPress Data Entry

Dedicated virtual assistant with strong organizational and communication skills.

Experience

BP

Virtual Assistant (WordPress Data Entry)

Beverly Boy Production

Jun 2023 - May 2024 (11 months)

EE

Virtual Assistant (Amazon Product Research)

EFNF eCommerce

Jan 2024 - May 2024 (4 months)

ED

Virtual Assistant (Lead Analysis)

Eartheasy Distribution

Jan 2023 - May 2023 (4 months)

KC

Kaye Castro@kayecastro

Supply Chain Manager Logistics Manager Logistics Coordination Supply Chain Management

Detail-oriented logistics coordinator with expertise in supply chain management.

Experience

RR

Logistics Coordinator II

Current

Regal Rexnord

Dec 2023 - Present (1 year 11 months)

NP

Account Executive, Business Development

NNR Global Logistics (Philippines)

Mar 2023 - Sep 2023 (6 months)

JB

PR

Phey Reyes@pheyreyes

Technical Support Specialist Customer Service Representative Zendesk Ryver

I am a senior technical support specialist solving customer technical issues.

Experience

CL

Senior Technical Support

Current

Cloudstaff

Jun 2025 - Present (5 months)

EX

Technical Support Representative

Exacot

Jun 2020 - Apr 2025 (4 years 10 months)

TA

Customer Service Representative

TaskUs

Nov 2019 - May 2020 (6 months)

VR

Vanessa Rivera@vanessarivera

Executive Assistant Operations Manager Executive Support Calendar Management

Experienced operations and client-support leader driving projects, teams, and process improvements across industries.

Experience

II

Student Adviser

International Career Institute

Jan 2024 - Jan 2025 (1 year)

IC

Executive Assistant

International Association of U.S. Government Contractors

Jan 2020 - Jan 2024 (4 years)

CP

Commercial Sales Lead

Cargill Phils.

AB

April Dominique Betonio@aprildominiquebetoni

Landing Page Designer CRM Manager Landing Page Design GHL CRM Management

GHL Tech Support and landing page specialist focused on CRM automation and AI integrations.

Experience

EC

Shopify Customer Support

Current

E-commerce Company

Sep 2025 - Present (2 months)

SC

GHL AI Integrator

SaaS Company

Jun 2025 - Aug 2025 (2 months)

FI

GHL Tech Support

Fitness

HN

Hazel Narbay@hazelnarbay

Financial Analyst Customer Service Manager Medical Billing HIPAA

Customer-focused Medical Billing specialist driven by precision and passion.

Experience

FR

Medical Biller

Freelance

Jan 2021 - Dec 2024 (3 years 11 months)

TC

Finance Officer

Triple H Marketing Corporation

Nov 2013 - Dec 2020 (7 years 1 month)

VI

Call Center Associate

VXI Global Solutions, Inc.

Mar 2013 - Aug 2013 (5 months)

ET

ElHadji massamba THIAM@elhadjimassambathiam

Project Manager Sales Manager Project Management Risk Assessment

Talented proposal advisor with expertise in project management and sales.

Experience

TP

Proposal Advisor

Teleperformance Philippines

May 2024 - May 2025 (1 year)

GC

Trader

Current

Global Business Trading Center

Oct 2023 - Present (2 years 1 month)

TF

Proposal Advisor

Current

RB

Remela Bonostro@remelabonostro

Customer Service Representative Data Entry Specialist Graphic Design Microsoft Office

Detail-oriented virtual assistant with 5+ years in customer service.

Experience

CS

Utilization Management Intake Rep

Carelon Global Solutions

Oct 2023 - Sep 2024 (11 months)

RE

Customer Service Associate II / Coach

Results-cx

Nov 2021 - Apr 2023 (1 year 5 months)

TT

Customer Service Rep (Non-Voice)

TTEC

Feb 2020 - Jul 2021 (1 year 5 months)

WS

Wilson Sison@wilsonsison

Operations Manager Operations Director Management Administration

Experienced operations and people leader driving process improvement, customer experience and team development.

Experience

LI

Operations Manager

Current

Lakan Lubi Inc.

Jan 2018 - Present (7 years 10 months)

VL

Deputy Manager

VFS Global Pte Ltd

May 2014 - Dec 2017 (3 years 7 months)

JC

Team Manager

JPMorgan Chase & Co.

CY

Christopher Ryan Yu@christopherryanyu

Sales Specialist Account Executive Customer Success Client Relationship Management

Customer success specialist with a proven track record in sales.

Experience

CI

Renewal Sales and Customer Success Specialist

Current

Concentrix SREV Philippines, Inc

Feb 2023 - Present (2 years 9 months)

AS

Expansion Account Executive

Acquire BPO Philippines SIA

Aug 2020 - Nov 2022 (2 years 3 months)

TD

NP

Nelson Peralta@nelsonperalta

Technical Support Specialist Data Analyst Customer Service Technical Support

Eager communication advocate focused on exceeding client expectations.

Experience

CO

Intern

Caloocan City Hall Public Information Office

Jan 2024 - Dec 2024 (11 months)

PC

Customer Service Representative

Probe CX

Jan 2022 - Dec 2022 (11 months)

CB

Customer Service Representative

Concentrix Bridgetowne

Jan 2021 - Dec 2022 (1 year 11 months)

JT

Jazmine Marie Tuazon@jazminemarietuazon

Administrative Assistant Personal Assistant Social Media Management Email Marketing Management

Detail-oriented administrative professional with strong organizational skills.

Experience

SW

Executive Assistant

Sphere Rocket | Keller Williams

Jan 2024 - May 2025 (1 year 4 months)

AS

Executive Assistant | Personal Assistant

AG Assist | Serhant

May 2023 - Dec 2023 (7 months)

LW

Executive Assistant

MF

Michael Flipphi@michaelflipphi

Data Analyst Customer Service Manager Sales and Marketing Reporting And Analysis

Native Dutch | English speaking | Translator | Customer Service and Data Analyses | Marketing

Experience

OS

Co-Founder & Head of Growth

Current

Opti/Write Digital Marketing Services

Feb 2020 - Present (5 years 9 months)

FI

Senior Process Specialist

Factset Research Systems Inc.

Sep 2015 - Feb 2020 (4 years 5 months)

MC

Matthew De La Cruz@matthewdelacruz

Virtual Assistant WordPress Developer Data Entry Google Workspace

Dependable virtual assistant specializing in admin support, customer service, and WordPress.

Experience

FC

Medical Virtual Assistant

Current

Freelance - Omni Medical Center

Feb 2025 - Present (9 months)

FM

WordPress Developer

Freelance - Landscape Maverick

Aug 2024 - Feb 2025 (6 months)

WI

New Product Introduction Engineer

MM

Mika Minsalan@mikaminsalan

Virtual Assistant Customer Service Representative Patient Care Vaccination Administration

Registered nurse dedicated to improving patient care and processes.

Experience

TL

Aesthetic Nurse

Current

Trifona Beauty Lounge

Jun 2024 - Present (1 year 5 months)

OC

Medical Clinical

Current

OBGYN Clinic

Jun 2024 - Present (1 year 5 months)

CC

ZU

Zally User@zallyuser

Content Strategist Brand Manager Influencer Management Social Media Marketing

Creative Influencer Marketing Specialist with a passion for brand growth.

Experience

WB

Social Media/ Influencer Marketing Specialist

WBB

Aug 2021 - Mar 2025 (3 years 7 months)

AO

Social Media Analyst

Awesome OS

Oct 2020 - Jul 2021 (9 months)

IQ

Quality Assurance

iQor

Jun 2020 - Sep 2020 (3 months)

HA

Hemylyn Aparato@hemylynaparato

Customer Service Representative Technical Support Specialist Technical Support Customer Service

Dedicated technical support professional with a passion for customer service.

Experience

TY

Customer Support Agent

Current

Tymely

Sep 2024 - Present (1 year 2 months)

DA

Technical Support Customer Service Representative

DashClicks

Jul 2023 - Apr 2025 (1 year 9 months)

RS

Technical Support and Customer Service Representative

RR

Ren Mark Rivera@renmarkrivera

Project Manager Workflow Automation System Integration

Innovative Business Consultant specializing in automation and workflow optimization.

Experience

CI

Strategic Real Estate Consultant

Crown Realty International

Nov 2019 - Jan 2024 (4 years 2 months)

SH

Accounts and Technical Operations Manager

ShoreAgents

Nov 2018 - Nov 2019 (1 year)

RI

Admin Officer

Ruby Sourcing Inc.

Mar 2017 - Mar 2018 (1 year)

MR

Sales Support Staff

Multiflex RNC

Jan 2011 - May 2013 (2 years 4 months)

Sales Coordinator Customer Service Representative Data Entry Specialist Sales Support

FC

Virtual Assistant (eBay Lister/Assistant)

Freelance Company

Jan 2022 - Sep 2022 (8 months)

ML

Sales Staff

Misterbaker LLC

Apr 2019 - Oct 2021 (2 years 6 months)

Data Entry Specialist Customer Service Representative Personal Assistant

Account Executive- Import Officer

JSM Customs Brokerage

Nov 2020 - Mar 2023 (2 years 4 months)

YI

In Plant Assistant – FMCG Account

Yusen Logistics Phils Inc

Jul 2017 - Sep 2020 (3 years 2 months)

Supply Chain Manager Logistics Manager Operations Manager Customs Broker

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MA

Content Moderator

Majorel

Feb 2018 - Nov 2019 (1 year 9 months)

IA

HR Support

iBoss Asia

Aug 2016 - Feb 2018 (1 year 6 months)

Technical Support Specialist Customer Service Representative Quality Assurance Tester Content Moderator

Jan 2016 - Jan 2020 (4 years)

NP

Medical Representative

Novartis Healthcare Phils.

Jan 2012 - Jan 2016 (4 years)

GI

Business Intelligence Analyst

Globe Telecom Inc.

Jan 2010 - Jan 2012 (2 years)

Executive Assistant Operations Manager Client Success Manager Sales Manager

Jan 2025 - Jun 2025 (5 months)

ME

Landing Page Designer

Medspa

Sep 2024 - Dec 2024 (3 months)

FI

Senior Sales Ambassador

Fast Retailing Philippines Inc.

Apr 2012 - Jul 2024 (12 years 3 months)

Landing Page Designer CRM Manager Automation Specialist AI Integrator

LF

Receptionist

Leo Burnett FZ-LLC

Jan 2008 - Jan 2010 (2 years)

TD

Business Center Agent

The Fairmont Dubai

Oct 2004 - Nov 2007 (3 years 1 month)

Financial Analyst Customer Service Manager

Teleperformance Amazon French

Oct 2021 - Present (4 years 1 month)

CO

Customer Representative

Current

Concentrix

Nov 2020 - Present (5 years)

PS

Sales Manager

Current

Pages Jauned Senegal

Nov 2017 - Present (8 years)

Project Manager Sales Manager Customer Experience Specialist Business Analyst

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SI

Customer Service Representative

Sitel/Foundever

Oct 2018 - Feb 2020 (1 year 4 months)

Customer Service Representative Data Entry Specialist Graphic Designer Personal Assistant

Jun 2011 - Sep 2013 (2 years 3 months)

CS

Customer Service Specialist

Convergys Philippines Services

Jan 2008 - Apr 2009 (1 year 3 months)

JB

Fraud Analyst

JP Morgan Chase Bank

May 2006 - Jan 2008 (1 year 8 months)

Operations Manager Operations Director Customer Experience Manager Program Manager

Online Advertising Specialist

TDCX

Feb 2020 - Jul 2020 (5 months)

AL

Retention Specialist

Alorica

Jun 2018 - Oct 2019 (1 year 4 months)

HT

Customer Service Representative

HKT Teleservices

Nov 2015 - Oct 2017 (1 year 11 months)

Sales Specialist Account Executive Client Success Manager Customer Success Representative

TF

Technical Service Representative

Teleperformance Fairview

Jan 2020 - Dec 2021 (1 year 11 months)

TN

Customer Service Representative

Teletech Nova

Jan 2020 - Dec 2020 (11 months)

Technical Support Specialist Data Analyst Customer Support Representative Customer Care Representative

Level | Keller Williams

Jun 2021 - Apr 2023 (1 year 10 months)

WF

Personal Assistant Task

Wing AI | Shoppop Florida

Jan 2021 - May 2021 (4 months)

OB

Executive Assistant

Oasis Virtual Assistant | Coldwell Banker

Nov 2020 - Dec 2020 (1 month)

Administrative Assistant Personal Assistant Social Media Manager Data Entry Specialist

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IB

Fraud Analyst

ING Bank

Sep 2009 - Nov 2011 (2 years 2 months)

VA

Various Sales and Marketing Roles

Various

Jan 2003 - Feb 2008 (5 years 1 month)

Data Analyst Customer Service Manager Financial Analyst

Wistron Infocomm

Feb 2024 - Jul 2024 (5 months)

TA

Customer Support Specialist

TaskUs

Sep 2023 - Jan 2024 (4 months)

SP

Customer Service Representative

Sutherland PH

Apr 2021 - Sep 2021 (5 months)

Virtual Assistant WordPress Developer Customer Support Specialist Administrative Assistant

Medical Virtual Assistant

Current

CPAP BiPAP Machine Company

Mar 2024 - Present (1 year 8 months)

ES

Customer Service Representative

Current

EXL Service

Oct 2022 - Present (3 years 1 month)

IO

Nurse I

Current

Iloilo City Health Office

Jan 2020 - Present (5 years 10 months)

Virtual Assistant Customer Service Representative Registered Nurse (RN)

IQ

Customer Service Representative

iQor

Nov 2019 - May 2020 (6 months)

Content Strategist Brand Manager

REIMAGE PHILIPPINES INC. formerly TopData Global IT Solution

Dec 2017 - Apr 2023 (5 years 4 months)

AM

Technical Support and Customer Service Representative

Arvato Bertelsmann (Majorel)

Sep 2015 - Dec 2017 (2 years 3 months)

CO

Level 1 Technical Support Representative

Convergys

Mar 2015 - Sep 2015 (6 months)

Customer Service Representative Technical Support Specialist IT Support Engineer Service Desk Analyst

LS

Talent Acquisition Lead

L-Media Services

Aug 2016 - Nov 2016 (3 months)

ID

Sales and Customer Relations Specialist

iDialU

May 2016 - Jul 2016 (2 months)

Project Manager