Ren Mark Rivera
@renmarkrivera
Innovative Business Consultant specializing in automation and workflow optimization.
What I'm looking for
I am an experienced Business Consultant with a strong track record in transforming operations through strategic systems automation and workflow optimization. My expertise lies in the Real Estate Sales and Property Management sectors, where I leverage technology to enhance business processes, reduce costs, and maximize productivity. I thrive on designing and implementing tailored solutions that turn challenges into opportunities, enabling organizations to achieve peak performance.
Throughout my career, I have successfully managed sales and property management aspects, developed innovative lead generation techniques, and elevated client experiences through efficient administration. My keen eye for detail and passion for innovation drive me to stay abreast of market trends, ensuring that I provide the best insights and strategies to my clients. I am dedicated to fostering transparent communication with stakeholders and optimizing team operations to enhance overall performance.
Experience
Work history, roles, and key accomplishments
Strategic Real Estate Consultant
Crown Realty International
Nov 2019 - Jan 2024 (4 years 2 months)
As a Strategic Real Estate Consultant, I designed and implemented streamlined processes and automation strategies to optimize workflow and operational efficiency. I managed sales and property management aspects, developed innovative lead generation techniques, and ensured end-to-end property oversight.
Accounts and Technical Operations Manager
ShoreAgents
Nov 2018 - Nov 2019 (1 year)
In my role as Accounts and Technical Operations Manager, I orchestrated client presentations, closed significant deals, and streamlined onboarding processes. I also directed budgeting and operational policies, enhancing productivity through automation.
Admin Officer
Ruby Sourcing Inc.
Mar 2017 - Mar 2018 (1 year)
As an Admin Officer, I managed property oversight, addressed client inquiries, and optimized team productivity. I utilized various tools for effective communication and task management.
Talent Acquisition Lead
L-Media Services
Aug 2016 - Nov 2016 (3 months)
In my role as Talent Acquisition Lead, I published job requisitions, led the recruitment process, and conducted candidate screenings. I also facilitated client interviews and training sessions.
Sales and Customer Relations Specialist
iDialU
May 2016 - Jul 2016 (2 months)
As a Sales and Customer Relations Specialist, I presented financing options to clients and facilitated connections with credit repair services. I maintained high engagement levels through phone interactions.
Data Input Specialist
N. Manlulu Lead Generation Service
Mar 2016 - May 2016 (2 months)
In my role as Data Input Specialist, I extracted and organized contact information, generated reports, and coordinated team workloads to enhance productivity.
Billing and Technical Support Representative
Arvato Bertelsmann
Jan 2014 - Jan 2015 (1 year)
As a Billing and Technical Support Representative, I facilitated payment processing, resolved account issues, and provided customer support, ensuring high levels of satisfaction.
Billing, Technical Support, and Retention Specialist
Sutherland Global Services
Jan 2011 - Jan 2014 (3 years)
In my role, I provided technical support, managed billing inquiries, and acted as an escalation lead for complex customer issues, focusing on retention strategies.
Education
Degrees, certifications, and relevant coursework
Guagua National Colleges
Bachelor of Science, Information Technology
2009 - 2011
Don Honorio Ventura Technical State University
Secondary School
2005 - 2009
St. Nicholas Academy
Primary School
1999 - 2005
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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