Open to opportunities

Louie Jay Hicale

@louiejayhicale

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Dedicated virtual assistant with strong organizational and communication skills.

Philippines

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What I'm looking for

I seek a role in a dynamic organization that promotes growth and learning.

I am a focused virtual assistant with a passion for supporting fast-growing businesses and organizations. My experience spans various roles, including WordPress data entry, Amazon product research, and customer service, where I have consistently demonstrated my ability to inspire and motivate teams. I pride myself on being adaptable, open-minded, and dedicated to my work, always striving for professional growth.

Throughout my career, I have honed my skills in data entry, SEO practices, and product research, utilizing tools like Seller Amp and Keepa to identify high-demand products. My strong communication skills and attention to detail have enabled me to maintain positive relationships with clients and ensure the smooth operation of various tasks, from inventory management to customer inquiries. I am eager to bring my expertise to a dynamic team that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Virtual Assistant (WordPress Data Entry)

Beverly Boy Production

Jun 2023 - May 2024 (11 months)

Managed WordPress data entry tasks including uploading and formatting articles, updating content, and implementing basic SEO practices to enhance website visibility.

WordPress SEO Data Entry Content Management Customer Service

Virtual Assistant (Amazon Product Research)

EFNF eCommerce

Jan 2024 - May 2024 (4 months)

Conducted product research using Seller Amp and Keepa to identify high-demand products, analyze sales trends, and filter data for profitable items.

Seller Amp Data Analysis Product Research

Virtual Assistant (Lead Analysis)

Eartheasy Distribution

Jan 2023 - May 2023 (4 months)

Performed lead analysis by extracting shipping quotes, updating pricing models, and managing inventory to meet margin requirements.

Lead Management Inventory Management Data Entry Customer Service Microsoft Office

Virtual Assistant (eBay Lister/Assistant)

Freelance Company

Jan 2022 - Sep 2022 (8 months)

Listed products on eBay, monitored orders, responded to customer inquiries, and optimized listings for better visibility.

Customer Service Product Research

Sales Staff

Misterbaker LLC

Apr 2019 - Oct 2021 (2 years 6 months)

Handled inbound calls, assisted customers, entered orders into the database, and managed inventory while maintaining positive customer relationships.

Customer Service Order Management Inventory Management Communication Databases

Customer Service Associate

Msi-Ecs Phils, Inc.

Mar 2017 - Feb 2019 (1 year 11 months)

Managed inbound calls and emails, monitored sales, and generated reports while ensuring timely communication with vendors to meet KPIs.

Customer Service CRM Sales Reporting Data Entry Reporting

Education

Degrees, certifications, and relevant coursework

Ama Computer Learning Center

Virtual Assistant, Information Technology

2024 - 2024

Completed a 2-year program in Information Technology with a focus on Software Development, gaining skills relevant to virtual assistance and eCommerce.