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Gmail Data Entry Google Workspace Problem Solving Customer Service Time Management Communication Canva Customer Support Social Media Management

AA

Abegail Artugue@abegailartugue

HR Business Partner Junior Knowledge Management Specialist Project Management PMP

PMP-certified HR and project management leader driving operational excellence.

Experience

PI

HR Project Manager

Current

Pearson Management Services Philippines Inc.

Aug 2022 - Present (3 years 3 months)

TW

HRBP Supervisor

Transcom Worldwide

Jan 2019 - Aug 2022 (3 years 7 months)

TW

Senior Content Developer

Transcom Worldwide

Dec 2017 - Jan 2019 (1 year 1 month)

TW

Senior Content Developer

Transcom Worldwide

Mar 2017 - Dec 2017 (9 months)

TW

Digital Technical Writer

Transcom Worldwide

Dec 2016 - Mar 2017 (3 months)

HR Business Partner Junior Knowledge Management Specialist Technical Writer People Operations Manager

JV

Jerome Valparaiso@jeromevalparaiso

30k-40k USD

Virtual Assistant Operations Manager Customer Service Team Management

Dedicated virtual assistant and customer service lead with proven skills.

Experience

RS

Customer Support Lead

Current

Rich Solar

Apr 2022 - Present (3 years 7 months)

FP

Operations Supervisor

EB

Edrian Baylon@edrianbaylon

Customer Support Manager Operations Manager Client Servicing Dispute Resolution

Results-driven client care analyst with expertise in dispute resolution.

Experience

VC

Client Care Analyst

Current

VISA Business Processing Centre

Jan 2025 - Present (10 months)

VC

Team Leader, VISA-DSO

VISA Business Processing Centre

Feb 2024 - Jan 2025 (11 months)

VC

Team Leader, VISA-DPS

JB

Julia Marie Brusola@juliamariebrusola

Customer Service Representative Administrative Assistant Salesforce CRM Microsoft Office Suite

Detail-oriented professional with experience in customer service and support.

Experience

CP

Sr. Quality Evaluator

Current

Concentrix Philippines

Mar 2025 - Present (8 months)

CP

Customer Service Representative

Current

Concentrix Philippines

Jan 2024 - Present (1 year 10 months)

GJ

Gil Abrenica Jr@gilabrenicajr

Service Desk Analyst IT Support Specialist Incident Management ITSM

Experienced IT support professional specializing in service desk, incident management, and hardware troubleshooting.

Experience

MI

Service Desk Engineer

Microsourcing

Mar 2024 - Apr 2025 (1 year 1 month)

MC

Service Desk Engineer

McKinsey and Company

Aug 2021 - Jan 2024 (2 years 5 months)

HC

Service Desk Analyst

HCL

Dec 2016 - Aug 2021 (4 years 8 months)

MF

Michael Fernandez@michaelfernandez

0-0 USD

Customer Service Data Entry Insurance

I specialize in Customer Service, Insurance and Data Entry for the past 7 years.

Experience

FR

Commercial Lines VA

Freelance

Nov 2023 - Feb 2024 (3 months)

FR

Insurance Account Executive / Freelanceer

Freelance

AM

Aljen Melchor@aljenmelchor

0-0 USD

Data Entry Specialist Data Entry Purchasing

Virtual Assistant.

Experience

DE

TEACHER

DEPARTMENT OF EDUCATION

Jan 2023 - Jul 2023 (6 months)

PA

CLERK

PHILIPPINE STATISTICS AUTHORITY

JG

Jan Angelo Galvez@janangelogalvez

Customer Success Specialist Sales Support Virtual Assistance Customer Success

Detail-oriented virtual assistant with expertise in customer success.

Experience

MA

Customer Success Specialist

Mathpix

Jan 2024 - Jan 2025 (1 year)

HD

Virtual Assistant - Cannabis Marketing Agency

Handled Dispenza

Jan 2024 - Jan 2024 (0 months)

PC

Land Investment Research VA

Private Client

Jan 2024 - Jan 2024 (0 months)

PM

Princess Aira Magahin@princessairamagahin

Talent Acquisition Specialist Recruitment Consultant Recruitment Talent Acquisition

Dynamic Talent Acquisition Specialist with a focus on employee engagement.

Experience

PS

Senior Recruiter

PSG Global Solutions

Jun 2022 - Nov 2024 (2 years 5 months)

GP

Customer Service Specialist

Genpact Philippines

Mar 2019 - Apr 2022 (3 years 1 month)

Talent Acquisition Specialist Recruitment Consultant Lead Recruiter Recruitment Manager

EG

Eleine Gamboa@eleinegamboa

Customer Service Manager Event Coordinator Leadership Team Management

Highly motivated hospitality professional with leadership and customer service skills.

Experience

JP

Team Lead

Current

J. Blanton Plumbing

Jul 2024 - Present (1 year 4 months)

JP

Customer Service Representative

J. Blanton Plumbing

Jun 2023 - Jul 2024 (1 year 1 month)

TM

Concierge Agent

Current

SD

Shadiiqullah Muhammad Deedat@sammuhammad

17k-20k USD

Finance Accountant Excel Payroll

8 Years in the Customer Support Industry with 2 years in the Quality Development. Philippine based.

Experience

LS

Senior Analyst

Current

LSEG

Feb 2023 - Present (2 years 9 months)

SF

Senior Analyst - Quality Development

FD

Fiare Joy Dizon@fiarejoydizon

Customer Support Specialist Account Manager Customer Support Communication Skills

Dedicated customer service representative with a focus on client satisfaction.

Experience

SN

Customer Service Representative

Sutherland (NetSpend)

Aug 2023 - Jan 2024 (5 months)

SS

Sales Clerk

SM Department Store

Jan 2023 - Apr 2023 (3 months)

Customer Support Specialist Account Manager Sales Associate Customer Care Representative

WT

wendy taburno@wendytaburno

Data Analysis Statistics

Experience professional with proven skills in Customer Service and Administration Tasks.

Experience

NP

Quality Analyst

Nearsol Philippines

Jan 2022 - May 2023 (1 year 4 months)

AR

Customer Service Representative

ALTA Resources

Oct 2020 - Feb 2021 (4 months)

IN

Customer Sales Representative

INSPIRO

Nov 2019 - Oct 2020 (11 months)

IP

MB

MELISSA BORJAL@melissaborjal

Quality Analyst Administrative Assistant Leadership Attention To Detail

Proactive Virtual Assistant skilled in optimizing workflows and client service.

Experience

RE

Executive Administrative Assistant

Real State and Ecommerce

Aug 2021 - Jul 2024 (2 years 11 months)

CO

Senior Evaluator

Concentrix

Mar 2020 - Jul 2021 (1 year 4 months)

AI

QA and Email Marketing

Accenture Inc

May 2019 - Jan 2020 (8 months)

EL

Efren Ryan Lasco@efrenryanlasco

Workforce Planning Management Data Analyst Power BI Salesforce

Workforce Management planner driving data-led operational improvements.

Experience

TA

Workforce Management Planner

Current

TaskUs

Jan 2022 - Present (3 years 10 months)

TA

Real-Time Analyst

TaskUs

Jan 2020 - Jan 2022 (2 years)

SS

Global Scheduler

HA

Henecy Alberto@henecyalberto

30k-40k USD

Data Analyst Communication Specialist Written Communication Verbal Communication

Dedicated professional eager to contribute skills and support team goals.

Experience

CO

Program Support Staff

Current

City Social Welfare and Development Office

May 2023 - Present (2 years 6 months)

RM

Robiemarc Malinao@robiemarcmalinao

Sales Associate Customer Service Representative Communication Skills Problem Solving

Operations Manager with strong leadership and customer service skills.

Experience

CL

Crew Leader Trainee

Cinnabon Cravia LLC

Oct 2022 - Oct 2024 (2 years)

TS

Operations Manager

Tea Shack Milk Tea Shop

Oct 2020 - Jun 2022 (1 year 8 months)

WD

Sales Associate

Wilcon Depot

Apr 2020 - Oct 2020 (6 months)

BD

Billy Jane Dellosa@billyjanedellosa

Operations Manager Customer Support Manager Customer Support Email Support

Experienced Virtual Assistant skilled in operations, client support, and team coordination—helping businesses stay organized and grow.

Experience

FR

Account Growth Manager

Freelance

Feb 2025 - Aug 2025 (6 months)

FR

Operations Manager

Freelance

Feb 2025 - Aug 2025 (6 months)

SC

Chief Operating Officer

Surge Training Center

Aug 2024 - Aug 2025 (1 year)

LP

Lorezel Irah Alynne Dela Paz@liadelapaz

10k-12k USD

Human Resources Customer Support English Communication Organizational Skills

I am an administrative professional skilled in HR, technical support, and office administration.

Experience

CO

Technical Support Representative

Concentrix

Sep 2023 - Feb 2024 (5 months)

SI

Human Resource Intern

VL

Vivian Claire Llevares@vivianclairellevares

0-0 USD

Design Business Development Customer Success

Multi-skilled, fast learner, organized, reliable with 4 years of expertise as Virtual Assistant.

Experience

IN

Executive Assistant

InVerse

Jan 2022 - Dec 2023 (1 year 11 months)

TS

Virtual Assistant

FIS Global Philippines

Aug 2019 - Jan 2022 (2 years 5 months)

TP

Operations Supervisor

Teletech Customer Care Mgt Phils.

Jul 2016 - Jul 2019 (3 years)

TP

Customer Service Representative

Teletech Customer Care Mgt Phils.

Mar 2014 - Jul 2016 (2 years 4 months)

Virtual Assistant Operations Manager Customer Service Representative Customer Support Manager

VISA Business Processing Centre

Mar 2017 - Feb 2024 (6 years 11 months)

VC

Team Leader, VISA-GCAS

VISA Business Processing Centre

Mar 2016 - Mar 2017 (1 year)

TI

Customer Care Representative

Teletech Customer Care Management Incorporated

Nov 2012 - Mar 2016 (3 years 4 months)

Customer Support Manager Operations Manager Customer Success Analyst Client Success Associate

UT

Administrative Aide

Current

University of Santo Tomas-Legazpi

Jan 2022 - Present (3 years 10 months)

Customer Service Representative Administrative Assistant Quality Analyst Quality Assurance Analyst

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HP

IT Support Specialist

Hibu Philippines

Apr 2014 - Mar 2016 (1 year 11 months)

AT

Helpdesk Technician

Atos

Oct 2012 - Jan 2014 (1 year 3 months)

Service Desk Analyst IT Support Specialist Incident Manager Help Desk Technician

May 2023 - Feb 2024 (9 months)

FR

Insurance Assistant Underwriter

Freelance

May 2021 - May 2023 (2 years)

Customer Service

Oct 2022 - Mar 2023 (5 months)

PA

DATA ENCODER

PHILIPPINE STATISTICS AUTHORITY

Sep 2022 - Mar 2023 (6 months)

MC

Virtual Assistant

Micconect Business Center

Aug 2022 - Feb 2023 (6 months)

Data Entry Specialist

FR

Insurance VA - Homeowners Policy Support

Freelance

Jan 2024 - Jan 2024 (0 months)

PU

Financial Advisor - Sales Representative

Pru Life UK

Jan 2022 - Jan 2024 (2 years)

Customer Success Specialist Sales Support Human Resources Support Financial Advisor

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The Peninsula Manila

Jul 2019 - Present (6 years 4 months)

AM

F&B Admin

Current

Amanpulo

Oct 2017 - Present (8 years 1 month)

Customer Service Manager Event Coordinator

Sun Life Financial

Sep 2019 - Jan 2023 (3 years 4 months)

TA

Analyst - Quality Development

TAL Australia

Jul 2016 - Sep 2019 (3 years 2 months)

Finance Accountant Bookkeeper Data Analyst

Customer Service Representative

IGT Philippines

Apr 2010 - May 2012 (2 years 1 month)

WP

Customer Service Representative

WNS Philippines

Jul 2008 - Dec 2009 (1 year 5 months)

PR

Quality Analyst

ProbeCx

Apr 2017 - Jan 2018 (9 months)

Quality Analyst Administrative Assistant Data Analyst Customer Support Specialist

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Sutherland Global Services

Jan 2019 - Jan 2020 (1 year)

SS

Senior Real-Time Analyst

Sutherland Global Services

Jan 2014 - Jan 2019 (5 years)

HU

Technical Support Representative

HughesNet

Jan 2013 - Jan 2014 (1 year)

Workforce Planning Management Data Analyst Reporting Analyst Workforce Planning Specialist

HH

Administrative Support / Data Analyst

Current

Heart of Jesus Hospital

Apr 2023 - Present (2 years 7 months)

BP

Trainee

Current

Bureau of Fire Protection

Mar 2023 - Present (2 years 8 months)

Data Analyst Communication Specialist Program Coordinator Administrative Assistant

JC

Front Liner Service Crew

J.CO Donuts & Coffee

Apr 2020 - Oct 2020 (6 months)

CE

On-The-Job Trainee

Commission on Election

Dec 2018 - Mar 2019 (3 months)

Sales Associate Customer Service Representative Business Operations Manager Office Operations Manager

FR

Chat Sales Representative

Freelance

May 2022 - Jul 2025 (3 years 2 months)

FR

Chat Sales Manager

Freelance

May 2022 - Jun 2025 (3 years 1 month)

Operations Manager Customer Support Manager Growth Manager Talent Acquisition Specialist

Samjang Food Incorporated

Jun 2022 - Sep 2022 (3 months)

EA

Administrative Assistant

Emerald Valley Christian Academy

May 2020 - Jun 2022 (2 years 1 month)

Human Resources Customer Support Technical Support Office Administrator

Touch of Prestige staging

Nov 2020 - Apr 2022 (1 year 5 months)

CR

Lead generation

Current

CRTVS

ZE

Live chat operator

Current

Zuca europe

FR

Virtual Assistant

Current

Freelance