Hazel Narbay

Highly motivated HIPAA Certified Medical Billing Specialist with over 3 years of experience in Healthcare Revenue Cycle Management. Specializes in charge entry, claim submission and tracking, payment posting, and corrective actions for AR issues.

Oversaw financial management, ensuring compliance with requirements and targets. Monitored financial transactions regarding sales reports, accounts payable/receivable, and payroll.

Handled customer inquiries via phone, assisting with money transfers and transaction status. Ensured compliance with anti-money laundering regulations and delivered exceptional customer service.

Managed front desk operations, greeting clients and visitors, answering calls, scheduling appointments, and maintaining accurate records. Provided exceptional customer service.

Managed hotel business center operations, including meeting room bookings and event execution. Coordinated catering, audiovisual setup, and provided secretarial services.

Taught high school English, focusing on grammar, writing, and literature. Developed lesson plans and assessed student progress, promoting critical thinking.

Bachelor of Education focused on customer service and medical billing expertise. Developed proficient communication skills to deliver exceptional support.

Bachelor of Physical Therapy program that provided foundational knowledge and skills in physical therapy practices.