Christopher Ryan Yu

With over four years of dedicated experience in sales and customer success, I excel as an independent worker with a proven track record in effective communication and swift issue resolution. My commitment to consistently meeting company quality standards and staying current with product and service updates underscores my dedication to excellence.

In my current role as a Renewal Sales and Customer Success Specialist at Concentrix, I manage customer renewals throughout the customer journey, optimizing retention rates and fostering positive customer experiences. I have developed strong relationships with stakeholders and collaborated with various teams to ensure seamless customer onboarding, which has significantly contributed to account expansion and revenue growth.

I am eager to continue creating tangible impacts and driving growth in my next role, leveraging my skills in customer relationship management and my background in telecommunications and SaaS-based companies.