Tevin Gordon

As a Data Analyst in Workforce Management at Caresolace, I analyze data to optimize workforce efficiency and improve service delivery. My role involves utilizing analytical tools to assess performance metrics and provide actionable insights.

In my role at Caresolace, I provided customer support through various channels including chat, email, and phone. I focused on resolving customer inquiries and ensuring a high level of satisfaction.

At Sutherland Global, I provided technical support to customers, troubleshooting issues and guiding them through solutions. My role required strong communication and technical skills.

In my position at Hinduja Global Solutions, I handled customer inquiries and provided support to ensure customer satisfaction. I developed strong interpersonal skills while managing diverse customer needs.

As a Legal Assistant, I supported legal processes by managing documentation and providing administrative assistance. My role required attention to detail and strong organizational skills.