Kaydan UserKU
Open to opportunities

Kaydan User

@kaydanuser

Dedicated customer service representative with a passion for client satisfaction.

Jamaica

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

With over two years of experience in customer service, I excel at delivering support to high-value customers through chat and email channels. My professional journey includes roles at notable companies like Rozenhaus Home and Rentals and Airbnb, where I managed customer satisfaction and achieved effective communication. I am committed to exceeding expectations and driving customer satisfaction.

My strong communication and problem-solving skills allow me to effectively address customer concerns while maintaining a positive and professional demeanor. I have also gained valuable experience in script writing, data entry, and social media through my voluntary service at the Highgate Police Station. I am passionate about providing exceptional support to clients and ensuring they have a positive experience.

Experience

Work history, roles, and key accomplishments

RC
Current

Customer Service Representative

Rozenhaus Hotels and Condos

Jan 2022 - Present (3 years 5 months)

Provided customer service support via chat and email for high-value customers. Ensured effective communication and support for Rozenhaus Home and Rentals customers.

HS

File Clerk

Highgate Police Station

Jan 2011 - Dec 2011 (11 months)

Volunteered as a file clerk at Highgate Police Station, organizing files and supporting administrative tasks.

Education

Degrees, certifications, and relevant coursework

MI

Marymount Evening Institute

CSEC, General Studies

Completed studies at Marymount Evening Institute.

IH

Islington High

High School Diploma, General Studies

Completed secondary education at Islington High.

Tech stack

Software and tools used professionally

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