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Create a company profile to connect with top remote employees.
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Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
Filter by visa requirements
Customer relationship professional specializing in retention and account management.
Experience
Senior Process Associate
TCS Ltd.
Apr 2023 - Present (2 years 7 months)
Analyst - Learning Services
Capita India Pvt. Ltd.
Oct 2020 - Oct 2022 (2 years)
Sr. Associate - Account Management
Sutherland Global Services Pvt. Ltd.
Mar 2019 - Mar 2020 (1 year)
Business Support Officer
CAMS Limited
Jul 2016 - Oct 2017 (1 year 3 months)
Detail-oriented Subject Matter Expert with a passion for online safety.
Experience
AI Evaluator/Math Expert
Outlier
Oct 2023 - Present (2 years 1 month)
Subject Matter Expert
ACS Technologies
Sep 2023 - Present (2 years 2 months)
Subject Matter Expert
LLI'm a professional with 18+ years of experience in IT Management, Hardware Software Support, IT Ops
Experience
ALTeam Leader
Allied Digital Services Limited
Feb 2006 - Sep 2010 (4 years 7 months)
Experienced access management and customer-support professional with leadership and technical expertise.
Experience
Subject Matter Expert
Tata Consultancy Services
Mar 2020 - Jul 2025 (5 years 4 months)
Senior Executive
Fairportal Pvt Limited
Mar 2017 - Sep 2018 (1 year 6 months)
Senior Tech Support
Southern Global Services
Apr 2015 - Feb 2017 (1 year 10 months)
NSService-oriented Customer Support Representative with a passion for 3D modeling and animation.
Experience
Animation Reel Developer
Freelance
May 2023 - Present (2 years 6 months)
Senior Customer Service Representative
Concentrix
Mar 2019 - Feb 2022 (2 years 11 months)
PSExperienced customer service exective, excellent at communication & problem-solving.
Experience
OTSenior Customer Service Executive
others
Jun 2021 - Present (4 years 5 months)
OTSenior Customer Service Executive
other
Sep 2015 - Jun 2021 (5 years 9 months)
ITIL V4-certified Software Support Specialist delivering enterprise SaaS/PaaS support and process improvement.
Experience
Software Support Specialist
Asint Inc
Aug 2024 - Jun 2025 (10 months)
Sr. Service Desk Analyst
AXA XL
Aug 2022 - May 2024 (1 year 9 months)
DLAssociate E-commerce
Delhivery Limited
Jan 2022 - Jul 2022 (6 months)
AGProactive Online Content Moderator with 5 years of experience.
Experience
Moderator
ModSquad
Jun 2015 - Present (10 years 5 months)
Customer Support Executive
EasyRoommate (W3 Corporate)
Jul 2012 - Jun 2015 (2 years 11 months)
Team Leader
VivaStreet
Jan 2011 - Jan 2012 (1 year)
MKExperienced Lead Systems Analyst with a passion for operational excellence.
Experience
Team Lead Systems Analyst
Infinite Computer Solutions
Oct 2024 - Present (1 year 1 month)
IT Specialist
HCL Technologies Private Limited
Jul 2020 - Sep 2024 (4 years 2 months)
Experienced application support engineer driving SLA compliance, uptime, and team mentorship.
Experience
Senior IT Officer
Siti Networks Ltd.
Dec 2021 - Present (3 years 11 months)
Technical Analyst
Biocyte India
Jun 2017 - Aug 2021 (4 years 2 months)
Technical Support Associate
Axis Softech Pvt. Ltd.
Jul 2016 - Jun 2017 (11 months)
Customer support and operations professional with strong CRM, team leadership, and process-improvement experience.
Experience
Customer Complaint Representative
Uttarayan Group
Mar 2023 - Feb 2025 (1 year 11 months)
FLVoice Process Executive
Flipkart
Jul 2023 - Dec 2023 (5 months)
Team Leader – Customer Support
Sasta Sundar Health Buddy Pvt. Ltd.
KSExperienced customer care representative with strong technical troubleshooting skills.
Experience
Sr. Customer Care Representative
American Express India Pvt. Ltd.
Jan 2022 - Jul 2024 (2 years 6 months)
Credit Card Specialist
iEnergizer (CreditOne Bank)
Feb 2021 - Feb 2022 (1 year)
Senior Travel Executive
Highly motivated technical support manager with over 10 years of experience.
Experience
Assistant Manager Technical Support
ConnectAndSell Inc.
Sep 2014 - Present (11 years 2 months)
Team Leader
Saburi Tech Live Connect Pvt. Ltd.
Jul 2012 - Aug 2014 (2 years 1 month)
Customer Service Executive/Subject Matter Expert
Enthusiastic analyst with expertise in customer service and payroll.
Experience
Payroll Analyst
ADP India Pvt Ltd
Sep 2022 - Present (3 years 2 months)
Customer Service Agent
EXL Services Pvt. Ltd.
Dec 2021 - Present (3 years 11 months)
ACExperienced customer support professional dedicated to exceptional service.
Experience
Senior Customer Support KYC/ATO
Revolut
Jan 2023 - Present (2 years 10 months)
Senior Vendor Support Associate
Amazon
Feb 2021 - Jan 2023 (1 year 11 months)
Technical Product Specialist
CSIndia1k-1k USD
Highly skilled software engineer with a passion for automation and efficiency.
Experience
Full Stack Developer
Personal Project
Dec 2022 - Dec 2022 (0 months)
Full Stack Developer
Personal Project
Feb 2022 - Feb 2022 (0 months)
Certified Salesforce Administrator eager to contribute to innovative projects.
Experience
Site Visit Coordinator
Casagrand Builders
Customer Service Executive
Dev Care Solutions
RAI am an aspiring and motivated technical support associate based in Kanpur, Uttar Pradesh, India.
Experience
ILAssociate Executive Customer Support
Ienergizer IT Services Pvt Ltd.
Sep 2023 - May 2024 (8 months)
SDExperienced professional in telecommunications and customer service.
Experience
Senior Technical Process Executive
Infosys BPM
Feb 2019 - May 2024 (5 years 3 months)
Senior Officer
Wipro Ltd
Feb 2018 - Mar 2019 (1 year 1 month)
Business Associate
Vodafone India Pvt. Ltd.
Sep 2014 - May 2017 (2 years 8 months)
PCHighly driven customer service professional with expertise in market analytics.
Experience
Customer Service Advisor
British Telecom Global Solutions Pvt Ltd
Dec 2023 - Present (1 year 11 months)
Customer Service Associate
Amazon Development Centre Pvt Limited India
Oct 2020 - Present (5 years 1 month)
Innovalance Learning Services Pvt. Ltd.
Jan 2023 - Jan 2024 (1 year)
Chat Based Tutor
Trivium Education Services Pvt. Ltd.
Jun 2023 - Sep 2023 (3 months)
Subject Matter Expert
Evelyn Learning Systems PVT Ltd.
Apr 2019 - Jan 2023 (3 years 9 months)
Insurance Associate
EXL Service Pvt Ltd
Dec 2012 - Feb 2015 (2 years 2 months)
Customer Experience Associate
Twilio (ValueFirst Digital)
Jan 2021 - Oct 2021 (9 months)
Lead Technical Support Associate
Teleperformance
Jun 2018 - Dec 2019 (1 year 6 months)
IT Helpdesk Coordinator
Preeminent Technologies
Aug 2019 - Apr 2020 (8 months)
Technical Support Analyst
eSwiftSoftware Pvt Ltd
May 2015 - Oct 2018 (3 years 5 months)
IT Service Desk Executive
IBM India
Mar 2014 - Mar 2015 (1 year)
Technical Support Executive
Iterate India
Feb 2015 - Jul 2016 (1 year 5 months)
Senior Project Executive
Contentra Technologies
Mar 2013 - Nov 2014 (1 year 8 months)
Jan 2022 - Mar 2023 (1 year 2 months)
Data Entry Operator
Deputy Commissioner’s Office
Jan 2020 - Dec 2021 (1 year 11 months)
Customer Support Associate
Infosys
Mar 2018 - Dec 2019 (1 year 9 months)
Fareportal India Pvt Ltd (CheapOAir)
Sep 2019 - Jan 2021 (1 year 4 months)
Senior Customer Relations Executive
Vodafone Shared Services
May 2019 - Aug 2019 (3 months)
Technical Advisor
Concentrix Daksh Pvt. Ltd.
Jan 2017 - Apr 2019 (2 years 3 months)
Iyogi Technical Services Pvt. Ltd.
Mar 2009 - Jun 2012 (3 years 3 months)
Customer Service Coach
Dell International Services India Pvt. Ltd.
Jul 2006 - Mar 2009 (2 years 8 months)
Insurance Claims Specialist
Allstate Solution Pvt Ltd
Feb 2020 - Present (5 years 9 months)
Customer Relations Advisor
Tech Mahindra Business Services
Jul 2017 - Present (8 years 4 months)
Charles River Laboratories
Apr 2019 - Feb 2021 (1 year 10 months)
Associate Analyst
Amber Road Inc
Nov 2016 - Dec 2018 (2 years 1 month)
Engineer – Embedded Systems
Echtzeit Technologies Private Limited
Jan 2014 - Nov 2014 (10 months)
Customer Service Executive
Teleperformance Contact Centre Private Limited
Apr 2015 - Present (10 years 7 months)
