Afzal User
@afzaluser1
Language expert specializing in Arabic translation and AI development.
What I'm looking for
I am a dedicated language expert with a strong focus on Arabic translation and AI development. Currently, I work as a Customer Care Executive at Teleperformance, where I engage with Arab merchants and enhance communication strategies for a diverse clientele. My experience in this role has sharpened my skills in customer interaction and provided me with valuable insights into the e-commerce sector.
In addition to my current position, I freelance as an Arabic Translator and AI Developer with Bradsol, where I specialize in translation, chatbot creation, and prompt writing. My commitment to delivering high-quality translations is reflected in my freelance work, where I consistently achieve quality scores between 90 and 100%. I also have experience as an AI Trainer and Prompt Reviewer, ensuring the accuracy of multilingual content and improving AI performance.
Experience
Work history, roles, and key accomplishments
Arabic Translator and AI Developer
Bradsol
Apr 2025 - Present (2 months)
Working as an Arabic Language Expert specializing in translation, chatbot creation, chat development, and prompt writing/reviewing. Delivering high-quality linguistic solutions for various projects.
AI Trainer and Prompt Reviewer
Outlier
Jun 2024 - Apr 2025 (10 months)
Performed prompt review, translation QA, multilingual DBpedia rewriting, and translation formatting judgment. Ensured accuracy and quality in AI training data.
Translator
Oneforma
Mar 2024 - Dec 2024 (9 months)
Specialized in Arabic, Hindi, English, and Urdu languages as a freelance translator. Consistently delivered high-quality translations, achieving a quality score of 90 to 100%.
Arabic Translator and Interpreter
GPS Peace
Feb 2024 - Jul 2024 (5 months)
Translated and proofread documents between Arabic and English, focusing primarily on projects related to Syrian and Saudi Arabian contexts. Delivered accurate translations and ensured linguistic quality and consistency.
Content Moderation
Cerebry
Oct 2023 - Nov 2023 (1 month)
Responsible for reviewing and editing a mathematics book in the Middle East to ensure it adhered to content guidelines. Identified and removed any sensitive or inappropriate content, ensuring the material was suitable and accurate.
Customer Care Executive
Teleperformance
Sep 2023 - Present (1 year 9 months)
Contributed skills and expertise as a Customer Care Executive, specializing in Arabic language support. Focused on engaging with sellers from Middle East countries, including AE, EG, and SA.
Education
Degrees, certifications, and relevant coursework
Board of High School and Intermediate Education U.P.
High School, General Studies
Completed 10th grade education. Focused on foundational subjects as part of the high school curriculum.
Jamia Millia Islamia
Certificate, Portuguese Language
Obtained a Certificate in Portuguese Language. Developed foundational skills in Portuguese communication.
Jamia Millia Islamia
Bachelor of Arts, Arabic
Completed a Bachelor of Arts with Honors in Arabic. Gained comprehensive knowledge of Arabic language, culture, and history.
Board of High School and Intermediate Education U.P.
Intermediate, General Studies
Completed 12th grade education. Focused on general studies as part of the intermediate curriculum.
University Of Delhi
Master of Arts, Arabic
Pursued a Master of Arts degree in Arabic. Focused on advanced studies in Arabic language and literature.
National Council for Promotion of Urdu Language
Diploma, Functional Urdu Language
Completed a Diploma in Functional Urdu Language. Developed practical skills in Urdu for various applications.
National Council for Promotion of Urdu Language
Diploma, Functional Arabic Language
Completed a Diploma in Functional Arabic Language. Gained practical proficiency in Arabic for various applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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