Abhijeet Borde

I am a dedicated customer support associate with a strong background in the aviation and insurance sectors. My experience includes managing inbound calls, addressing customer inquiries, and providing effective solutions to enhance customer satisfaction. I take pride in achieving a 95% satisfaction rating during my tenure at IGT Solution, where I collaborated with cross-functional teams to streamline processes and improve the overall customer experience.

In my recent role at Illumifin, I worked closely with senior management to develop and implement operational policies, further honing my skills in customer service and problem-solving. My experience spans various CRM systems, including Cleartrip and Amdocs, where I effectively managed customer interactions related to flight cancellations, device troubleshooting, and insurance inquiries. I am passionate about delivering exceptional service and fostering long-term relationships with clients.