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Browse beyond traditional resumes
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Detail-oriented claims and customer service specialist skilled in fraud detection and data analysis.
Experience
Claims Examiner
State of Hawaiʻi – Department of Labor & Industrial Relation
Jul 2021 - Sep 2025 (4 years 2 months)
Call Center Representative
State of Hawaiʻi – Department of Labor & Industrial Relation
Mar 2021 - Jun 2021 (3 months)
Customer Service Representative
Pacific Southwest Administrators
Nov 2019 - Jan 2021 (1 year 2 months)
Customer Care Representative
Bank of Hawaiʻi
Feb 2017 - Sep 2019 (2 years 7 months)
Customer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Owner & Designer
Analytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
I am a bilingual operations specialist with 3+ years supporting real estate, community development, and client services.
Experience
Program Development Specialist
Peace Corps
Aug 2024 - Present (1 year 3 months)
Economic Development Specialist
Peace Corps
Aug 2022 - Aug 2024 (2 years)
Resilient legal and policy professional with expertise in compliance and operations.
Experience
Call Center Representative II
IME-Remote
Apr 2025 - Aug 2025 (4 months)
Government Operations Consultant II
Florida Department of Commerce
Nov 2024 - Feb 2025 (3 months)
Voter Research Assistant
Leon County Supervisor of Elections
Sep 2023 - Oct 2024 (1 year 1 month)
42k-75k USD
Healthcare Support specialist with 15 years of experience as a Registered Nurse, transitioning from the clinical, to the technical side of healthcare.
Experience
Prior Authorization Specialist
MedWatch LLC
Sep 2024 - Present (1 year 2 months)
Administrative Coordinator
Customer-focused operations professional skilled in high-volume order management and responsive support.
Experience
Caregiving & Skill Development
Career Transition
Oct 2024 - Present (1 year 1 month)
Customer Service Representative
Hewlett Packard Enterprise
Jul 2018 - Oct 2024 (6 years 3 months)
I am an experienced customer service specialist with call-center and operations expertise.
Experience
Call Center Representative
Spherion / Entergy
Nov 2022 - Present (3 years)
Operations Specialist
Apple One / Chase Home Loan
Jun 2021 - Jul 2022 (1 year 1 month)
Production Worker
Westaff / Neighbors LLC
Operations leader driving contact center performance, customer experience, and talent development.
Experience
Operations Manager
CCI Kenya
Apr 2023 - Sep 2025 (2 years 5 months)
Operational Team Manager
CCI Kenya
Sep 2022 - Apr 2023 (7 months)
Subject Matter Expert
CCI Kenya
Jan 2022 - Sep 2022 (8 months)
Dedicated professional seeking a call center operator role.
Experience
Call Center Operator
Alice's Beauty Shop
Dedicated senior operations manager with expertise in customer care management.
Experience
Director of Telephone Survey Support Operations
NORC
Jan 2024 - Dec 2025 (1 year 11 months)
Director of Customer Service
IKS Health
Jan 2021 - Dec 2023 (2 years 11 months)
Customer Care Director
Perma-Seal Basement Systems
Jan 2020 - Dec 2021 (1 year 11 months)
I am an experienced call center operator delivering calm, efficient customer and technical support with strong problem-solving skills.
Experience
Seller Partner Support
Amazon
Jun 2020 - Jul 2025 (5 years 1 month)
Call Center Operator
Teleperformance
Aug 2018 - Mar 2020 (1 year 7 months)
Experienced call center leader driving customer service, sales, and data-informed performance.
Experience
Associate Manager
Sutherland Global Services
Nov 2015 - Present (10 years)
Senior Team Leader
VXI Global Services B.V.
Aug 2013 - Oct 2015 (2 years 2 months)
Team Leader
Customer-focused call center representative fluent in Arabic, English, and Turkish.
Experience
Call Center Representative
Kuwait Turkish Participation Bank Inc.
Aug 2023 - Present (2 years 3 months)
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Strategic Call Center Director with 15+ years of experience.
Experience
Director of Operations
Veterans Government Services (VGS)
Jan 2021 - Present (4 years 10 months)
Contact Center Manager
VACO Consulting
Jul 2020 - Present (5 years 4 months)
Dedicated Call Center Specialist delivering exceptional customer experiences.
Experience
Remote Sales Representative
Secure Ticket Purchase
Jan 2023 - Present (2 years 10 months)
Call Center Manager
Alliant Credit Union
Jan 2020 - Present (5 years 10 months)
Treatment Coordinator
Result-driven call center professional with over 9 years of experience.
Experience
Call Center Manager
The Whitelist Company
Jan 2024 - Present (1 year 10 months)
Call Center Supervisor
The Outsource Company
Nov 2019 - Dec 2023 (4 years 1 month)
Team Lead – Contact Centre
The Outsource Company
Dynamic operations manager with a passion for exceptional client service.
Experience
Operations Manager
Alliance
Jan 2020 - Present (5 years 10 months)
Supervisor
Alliance
Jan 2019 - Dec 2020 (1 year 11 months)
Team Lead
Alliance
Mar 2018 - Dec 2019 (1 year 9 months)
Dedicated call center operator with expertise in sales and customer service.
Experience
Freelance AI Training Specialist
Outlier AI
Mar 2024 - Present (1 year 8 months)
Outbound Call Center Operator
TRAMA PARTNERSHIP SRL
Jan 2022 - Dec 2024 (2 years 11 months)
Barista
Barista
Jan 2020 - Dec 2021 (1 year 11 months)
Call center professional focused on customer satisfaction and efficiency.
Experience
Sales Representative
Professionals Marketing Associates
Jan 2024 - Aug 2024 (7 months)
Call Center Representative
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
Agent Services Coordinator
Ben Kinney Companies
Jun 2021 - Jul 2022 (1 year 1 month)
Patient Service Representative
Umpqua Health
Aug 2020 - Jun 2021 (10 months)
Business Analyst
KPMG
Aug 2022 - Jul 2023 (11 months)
Regulatory Specialist II
State of Florida
Apr 2021 - Aug 2021 (4 months)
Mellowatts Communications, LLC
Jan 2022 - Present (3 years 10 months)
Patient Care Advocate
CareXM
May 2024 - Aug 2024 (3 months)
Customer Service Associate
Wild Bill's Tobacco
Nov 2022 - Mar 2024 (1 year 4 months)
Registered Nurse
Hazel Findlay Country Manor
Apr 2020 - Jan 2022 (1 year 9 months)
Export Coordinator
Mediterranean Shipping Company
Jan 2017 - Jul 2018 (1 year 6 months)
Nov 2020 - Apr 2021 (5 months)
Warehouse Worker
New Lion Media Group
May 2019 - Sep 2019 (4 months)
Customer Service Representative
CCI Kenya
Aug 2020 - Dec 2020 (4 months)
Brand Ambassador
YDX Agency Kenya
Aug 2020 - Dec 2020 (4 months)
Senior Director, Member Services
NextLevel Health
Jan 2019 - Dec 2020 (1 year 11 months)
Senior Operations Manager
Discovery Health Partners
Jan 2017 - Dec 2019 (2 years 11 months)
VXI Global Services B.V.
Nov 2012 - Mar 2013 (4 months)
Account Associate
VXI Global Services B.V.
Dec 2006 - Nov 2012 (5 years 11 months)
Customer Care Professional
American Express
Dec 2006 - Dec 2007 (1 year)
Customer Service Operations Manager
American Carpet South (ACS)
May 2016 - Present (9 years 6 months)
Senior Manager & Assistant Operations Manager
WIPRO BPO
Sep 2013 - Present (12 years 2 months)
Senior Customer Service Manager & Trainer
Teletech
Oct 2008 - Present (17 years 1 month)
Grove Dental
Jan 2016 - Present (9 years 10 months)
Clinical Manager
Massage Envy
Jan 2014 - Present (11 years 10 months)
Jun 2017 - Sep 2019 (2 years 3 months)
Front Desk / Administrative Assistant
JK Michaels Consult
Oct 2014 - Mar 2015 (5 months)
Agent
Alliance
Jan 2018 - Mar 2018 (2 months)
Hinduja Global Solutions (Sagility)
Apr 2023 - Jul 2023 (3 months)
Assistant Secretary
Jamaica Collections and Recovery Services
Aug 2022 - Dec 2022 (4 months)