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Analytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
Legal advisor specializing in compliance, KYC/AML, regulatory risk, and corporate matters.
Experience
Legal and Commercial Advisor
Legaland Commercial Advisor
Jan 2025 - Present (10 months)
Legal and Customs Technician
CIVFAMILIA, LTD
Jan 2021 - Dec 2024 (3 years 11 months)
Commercial Assistant
Bank Millennium Atlântico
Customer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Owner & Designer
Detail-oriented claims and customer service specialist skilled in fraud detection and data analysis.
Experience
Claims Examiner
State of Hawaiʻi – Department of Labor & Industrial Relation
Jul 2021 - Sep 2025 (4 years 2 months)
Call Center Representative
State of Hawaiʻi – Department of Labor & Industrial Relation
Mar 2021 - Jun 2021 (3 months)
42k-75k USD
Healthcare Support specialist with 15 years of experience as a Registered Nurse, transitioning from the clinical, to the technical side of healthcare.
Experience
Prior Authorization Specialist
MedWatch LLC
Sep 2024 - Present (1 year 2 months)
Administrative Coordinator
Resilient legal and policy professional with expertise in compliance and operations.
Experience
Call Center Representative II
IME-Remote
Apr 2025 - Aug 2025 (4 months)
Government Operations Consultant II
Florida Department of Commerce
Nov 2024 - Feb 2025 (3 months)
Voter Research Assistant
Leon County Supervisor of Elections
Sep 2023 - Oct 2024 (1 year 1 month)
Dedicated professional seeking a call center operator role.
Experience
Call Center Operator
Alice's Beauty Shop
I am an experienced customer service specialist with call-center and operations expertise.
Experience
Call Center Representative
Spherion / Entergy
Nov 2022 - Present (3 years)
Operations Specialist
Apple One / Chase Home Loan
Jun 2021 - Jul 2022 (1 year 1 month)
Production Worker
Westaff / Neighbors LLC
I am an experienced call center operator delivering calm, efficient customer and technical support with strong problem-solving skills.
Experience
Seller Partner Support
Amazon
Jun 2020 - Jul 2025 (5 years 1 month)
Call Center Operator
Teleperformance
Aug 2018 - Mar 2020 (1 year 7 months)
Experienced call center agent delivering high customer satisfaction through empathetic support.
Experience
Senior Call Center Agent
Teleperformance
Jan 2022 - Mar 2025 (3 years 2 months)
Call Center Customer Support
Callindo
Jun 2019 - Dec 2021 (2 years 6 months)
Customer-focused call center representative fluent in Arabic, English, and Turkish.
Experience
Call Center Representative
Kuwait Turkish Participation Bank Inc.
Aug 2023 - Present (2 years 3 months)
Motivated call center operator with strong communication skills.
Experience
Operator Call Centre
Cgs Brasov
Apr 2024 - Present (1 year 7 months)
Content Moderator
Teleperformance
Apr 2024 - May 2024 (1 month)
Moderator Content
Majorel
May 2022 - Sep 2023 (1 year 4 months)
Dedicated call center operator with expertise in sales and customer service.
Experience
Freelance AI Training Specialist
Outlier AI
Mar 2024 - Present (1 year 8 months)
Outbound Call Center Operator
TRAMA PARTNERSHIP SRL
Jan 2022 - Dec 2024 (2 years 11 months)
Barista
Barista
Jan 2020 - Dec 2021 (1 year 11 months)
Motivated individual eager to grow in customer support roles.
Experience
Call Center Operator
Trama Srl
Jan 2020 - Present (5 years 10 months)
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Aspiring call center agent with strong communication skills.
Experience
Call Centre Agent
Aneuters
Apr 2025 - Present (7 months)
Call center professional focused on customer satisfaction and efficiency.
Experience
Sales Representative
Professionals Marketing Associates
Jan 2024 - Aug 2024 (7 months)
Call Center Representative
Customer-focused call center professional skilled in technical support and administrative operations.
Experience
Call Centre Agent
Call Centre International (CCI)
Aug 2023 - Jul 2025 (1 year 11 months)
Customer Service Advisor
Concentrix Corporation
Feb 2022 - May 2023 (1 year 3 months)
Call Center Representative
Call Centre International (CCI)
Experienced phone operator dedicated to exceptional client support.
Experience
Operator
Answering Specialist Inc.
May 2023 - Jan 2025 (1 year 8 months)
Preloader Specialist
United Parcel Service
Nov 2022 - Jan 2023 (2 months)
Stocker
Piggly Wiggly
Feb 2020 - Jun 2020 (4 months)
Ambitious entry-level professional eager to gain hands-on experience.
Experience
Administration, Call Centre
EG Quick Care
Jul 2016 - Present (9 years 4 months)
Dedicated calling agent with experience in BPO and communication.
Experience
Calling Agent
Dream Port
Jan 2023 - Dec 2024 (1 year 11 months)
Calling Agent
BPO
Jan 2021 - Dec 2023 (2 years 11 months)
Jan 2017 - Dec 2020 (3 years 11 months)
Banking Contact Assistant
UCALL–BPC
Jan 2015 - Dec 2017 (2 years 11 months)
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Customer Service Representative
Pacific Southwest Administrators
Nov 2019 - Jan 2021 (1 year 2 months)
Customer Care Representative
Bank of Hawaiʻi
Feb 2017 - Sep 2019 (2 years 7 months)
Mellowatts Communications, LLC
Jan 2022 - Present (3 years 10 months)
Patient Care Advocate
CareXM
May 2024 - Aug 2024 (3 months)
Customer Service Associate
Wild Bill's Tobacco
Nov 2022 - Mar 2024 (1 year 4 months)
Registered Nurse
Hazel Findlay Country Manor
Apr 2020 - Jan 2022 (1 year 9 months)
Business Analyst
KPMG
Aug 2022 - Jul 2023 (11 months)
Regulatory Specialist II
State of Florida
Apr 2021 - Aug 2021 (4 months)
Nov 2020 - Apr 2021 (5 months)
Warehouse Worker
New Lion Media Group
May 2019 - Sep 2019 (4 months)
Hinduja Global Solutions (Sagility)
Apr 2023 - Jul 2023 (3 months)
Assistant Secretary
Jamaica Collections and Recovery Services
Aug 2022 - Dec 2022 (4 months)
Jun 2019 - Jan 2022 (2 years 7 months)