Business Intelligence Administrator, Tableau

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The Enterprise Data Team collaborates with every department at GitLab to develop trusted data products and responsibly harness the power of our data.

As a Tableau Administrator, you will manage tools and processes that impact every data user at GitLab. You will collaborate with analysts and leadership to shape and achieve the future state of analytics and reporting at GitLab. This role has an opportunity to make an immediate impact by driving performance improvements and user engagement during a critical early stage of our Tableau journey.

This is a highly cross-functional role with opportunities to partner with GitLab team members, both within the Enterprise Data Team (including Data Engineers, Analytics Engineers, Data Analysts, and Data Scientists) as well as with our functional partners in every division (including Sales, Marketing, Finance, Product, Engineering, and People).

Some examples of our projects can be found on our Data Team direction page and Tableau handbook page.

What you’ll do

• Configure, administer, and troubleshoot our Tableau Cloud environment to achieve high reliability, availability, and performance.
• Create and maintain documentation, standards, and policies for the form, structure, and attributes of the BI applications and products.
• Provide first-line technical support to the Tableau user community at GitLab: triaging issues, troubleshooting, and resolving questions.
• Partner with other members of the Enterprise Data team to develop and conduct training that will enable the internal community of Tableau developers and users.
• Collaborate with analytics teams across the enterprise to recommend and implement best practices that will optimize the performance of our Tableau environment/workbooks, drive user adoption, and increase user engagement.
• Design and manage Tableau processes to provide a delightfulfrictionless user experience and support single source of truth reporting (i.e. processes related to dashboard publication, curation, archival, and management).
• Report on and optimize Tableau statistics for performance and usage.
• Perform and streamline functions such as managing user provisioning, user permissions, and system accounts.

What you’ll bring

• 2+ years experience working with Tableau, including prior experience administering/managing a Tableau Cloud environment
• Demonstrated results optimizing Tableau efficiency & performance
• Prior experience supporting a BI environment with a scaling user base in a medium-to-large enterprise environment
• Effective communication and collaboration skills
• Ability to thrive in a fully remote organization
• Positive and solution-oriented mindset

About the team Handbook | GitLab

Thanks to GitLab’s Transparency value, you can see what we are working on in our Data Strategy page. You can even listen to some of our meetings.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.