Observability Solution Tech Lead

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, Logs, and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market.

About The Role

In this role you will be key to shape the technical aspect of the Elastic’s observability solution. You will work hand in hand with the Observability solution and Platform leadership to define our technical strategy. As the most senior technology and engineering leader in the observability team (distinguished engineer level) you will help us achieve our ambitious goals in collaboration with the rest of engineering. We are looking for an individual contributor who has experience building Observability products either for Logs, Metrics or APM who can help us evolve our Observability platform. If you have made critical decisions in the evolution of a big product and platform over multiple years and releases, and you can lead a large team with a coherent vision while making appropriate compromises along the way, we want to hear from you!

Some of the things you'll work on

• Leading the efforts to evolve the architecture of the Elastic Observability solution and the roadmap to implement it. Providing a point of escalation for teams facing extremely complex technical challenges.
• Understanding and describing the whole arc of the user experience for each of the Observability solution use cases, and developing features that fit into that arc.
• Collaborating actively with the other technical leads from our Solutions and Platform teams to align priorities and roadmaps, with other leads driving Elastic’s OpenTelemetry contributions, and making appropriate technology choices and compromises
• Leading technical discussions and requirements analysis with partners and customers to drive alignment with customer needs
• Reviewing and approving implementation designs for Observability
• Communicating and evangelizing the Observability roadmap internally and with the community
• Representing Elastic at conferences and networking events where you will highlight the work of the Elastic and Observability teams
• Participating in recruiting efforts : interviewing and hiring tech leads for the team
• Mentoring tech leads

Requirements

• You have extensive experience in a technical leadership role with at least one of the pillars of observability: Logs, Metrics, APM, Synthetic Monitoring or Profiling.
• You have worked as an architect or technical lead on large projects involving 100 engineers or more and spanning over multiple years and releases
• You work with a high level of autonomy
• Experience using or managing the Elastic Stack
• Excellent verbal and written communication skills, a great teammate with strong analytical, problem solving, debugging and troubleshooting skills. Written skills are key to success in working with our distributed teams.

Nice to have

• Record of successfully inheriting existing medium-to-large scale projects
• Experience developing APM and Logging products at scale
• Experience running or significantly contributing to an open source project. Contributions to any of these are welcome: OpenTelemetry, OpenCensus, Prometheus, OpenTracing, CNCF, etc

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

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