wesleen maseta

I am a dedicated professional with a diverse career spanning IT support, virtual assistance, immigration expertise, customer service, and consulting. Over the years, I have built a strong foundation in business management and information technology, earning a degree in Business Management and Information Technology, along with a master’s in Information Systems Management. These academic achievements have equipped me with both technical expertise and strategic thinking skills.

In my career, I have held roles that allowed me to hone my service delivery, project management, and customer service abilities, ensuring clients receive top-tier support and timely solutions. My experience in customer service has been instrumental in building strong relationships with clients, addressing their concerns effectively, and ensuring their needs are met with precision. I’ve also worked as a Virtual Assistant, managing various tasks and assisting executives in streamlining workflows.

I’ve specialized in working with various digital platforms and tools like Jira, and I'm actively expanding my skill set, including learning Python programming, content creation, and video editing. I am particularly passionate about exploring the potential of cloud computing, IT & Digital Transformation consulting, and cybersecurity consulting—areas where I see tremendous potential for growth and innovation.

Ultimately, I’m committed to applying my skills in IT support, customer service, consulting, and project management to help organizations navigate the digital landscape, enhance their cybersecurity measures, and leverage cloud technology for operational efficiency. I thrive in dynamic, fast-paced environments and am excited to work with forward-thinking companies that embrace innovation and technology-driven change