Ernie MagilasiEM
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Ernie Magilasi


Customer Support Specialist. Thriving in tech start-ups, adapting to evolving needs of tech demand.

South Africa

What I'm looking for

Experienced Customer Support Specialist with 4 years in optimizing operations, achieving a 15% cost reduction. Successfully drove initiatives leading to a 25% increase in customer satisfaction and revenue growth. My career has been shaped by my time in customer support roles in the dynamic world of tech start-ups. These experiences have not only been professional milestones but also a personal journey of growth. Despite lacking a technical background, I have thrived in the challenging realm of customer support, developing a distinctive skill set characterized by adaptability, resilience, and an innate understanding of customers' evolving needs within the ever- shifting tech landscape.


Tech stack

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