Symoné Reddy

I'm a highly adaptable and detail-oriented professional with over 8 years of cross-functional experience spanning customer service, admin support, call centers, e-commerce, technical assistance, and remote transcribing. My career has included managing online retail operations, providing front-line support in fast-paced call centre environments, and assisting executive teams with scheduling, project coordination, and customer communications.

I thrive in remote-first environments and have experience supporting international teams and clients across various time zones. I’m skilled in tools like Google Workspace, Microsoft Office, Trello, Canva, Notion, Shopify, GoHighLevel, Zoom, Slack, Klaviyo, and HubSpot — and I’m a fast learner when it comes to new systems. I’ve also worked with CRMs, invoicing tools, basic bookkeeping systems like Sage and Pastel, and social media management platforms.

Known for my reliability, professional communication, and strong organizational skills, I enjoy streamlining processes, solving problems, and keeping things running smoothly behind the scenes. Whether I’m building out a customer service workflow, assisting with marketing and product uploads, or handling technical support queries, I bring a calm, solution-oriented approach.

Outside of work, I’m passionate about personal development, digital tools, and exploring the intersection of tech and human connection. I’m now looking for a long-term remote role where I can support meaningful work, grow my skills, and contribute value — whether that’s in admin, support, operations, or a hybrid role.