DGDiana Grobbelaar
@dianagrobbelaar
Detail-oriented remote freelancer specializing in customer service and data entry.
South AfricaWhat I'm looking for
I am a detail-oriented remote freelancer with strong experience in customer service, administration, data entry, and online communication. I reliably support clients remotely by managing tasks independently and maintaining high accuracy under deadline pressure.
My background includes classroom support and online education; I deliver one-on-one and small-group remote lessons while communicating clearly with international clients via messaging and video tools. I combine teaching experience with practical administrative skills to create calm, organized remote workflows.
I have a proven track record in reception, internal sales administration, and high-volume client support, recognized for reliability, efficiency, and professionalism. My certification in TEFL and coursework in proofreading, punctuation, and accounting strengthen my communication and accuracy in written work.
I look for remote roles where I can apply strong time-management, multitasking, and problem-solving skills — particularly in virtual assistance, customer support (email/chat), data entry, and freelance proofreading — while contributing to teams that value clear communication and dependable delivery.
Experience
Work history, roles, and key accomplishments
Remote Tutor
Preply
Oct 2025 - Present (4 months)
Delivered one-on-one and small-group online lessons using digital platforms, maintaining professionalism and clear communication with international clients. Managed scheduling and lesson materials while ensuring student progress and engagement.
Teacher's Assistant
Hundred Acres School
Jan 2023 - Present (3 years 1 month)
Supported learners with reading, assignments, and assessments while providing substitute teaching and administrative support to improve classroom outcomes. Demonstrated attention to detail, organization, and adaptability in daily operations.
Admin & Internal Sales
Rigifoam
Jan 2013 - Dec 2015 (2 years 11 months)
Handled high-volume phone and email inquiries, captured orders, scheduled deliveries, and maintained administrative records, improving efficiency and client response times. Recognized for reliability and strong customer service.
Receptionist
Impro Technologies
Jan 2007 - Dec 2011 (4 years 11 months)
Managed a busy switchboard, maintained timesheets and office records, and provided professional front-line customer service while ensuring accuracy, punctuality, and confidentiality. Streamlined daily reception operations.
Education
Degrees, certifications, and relevant coursework
International TEFL Organization
TEFL Certificate (140 hours), Teaching English as a Foreign Language
2021 - 2021
Completed a 140-hour TEFL certificate through the International TEFL Organization in 2021.
VCVarsity College
Certificate, Accounting
2008 - 2010
Completed courses in Financial Accounting & Bookkeeping (2008) and Pastel Accounting (2010) at Varsity College.
Westville Girls' High School
Grade 12, Secondary Education
Completed Grade 12 secondary school certificate at Westville Girls' High School.
UDUdemy
Online Course Certificates, Proofreading and Writing
2021 - 2021
Completed online courses including "Proofread Like a Pro" and "Complete Punctuation: Novice to Pro" in 2021.
UUUniversity of South Africa (UNISA)
Bachelor of Science (first year), Science
Completed first-year coursework toward a Bachelor of Science at the University of South Africa.
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
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