okwise glory

I am a dedicated Customer Relationship Officer with over four years of experience in the banking sector, specializing in client services, account management, and relationship-building. My journey at Access Bank PLC has equipped me with the skills to effectively manage customer inquiries, promote conflict resolution, and develop marketing strategies that drive customer acquisition and sales. I take pride in my ability to build strong business relationships, having successfully established over 300 new connections that contributed to a remarkable 200% increase in business for my team.

Throughout my career, I have demonstrated my commitment to excellence by ensuring compliance with banking regulations, conducting financial analyses, and collaborating with various departments to resolve complex customer issues. My proficiency in Customer Relationship Management software, along with my strong communication and organizational skills, has enabled me to deliver seamless service and enhance customer satisfaction. I am passionate about educating customers on digital banking solutions and continuously seek opportunities to upsell additional products, ensuring that their evolving needs are met.