Rita IdaraRI
Open to opportunities

Rita Idara

@ritaidara

Experienced customer relationship manager with a focus on business growth.

Nigeria

What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a highly focused and commercially savvy customer relationship manager with over 12 years of progressive experience in team building and leadership. My comprehensive background spans sales and marketing, relationship management, and new business development, allowing me to maximize business opportunities and increase profit margins effectively.

Throughout my career, I have consistently surpassed targets and achieved significant results, such as acquiring 20 new customer accounts monthly and managing a corporate portfolio with an average monthly turnover of $4 million. My passion for technology and marketing drives my interest in utilizing advanced technologies to enhance marketing efforts, ensuring that I remain at the forefront of industry trends.

Experience

Work history, roles, and key accomplishments

PL
Current

Senior Relationship Manager

Providus Bank Ltd

Jun 2024 - Present (1 year)

Responsible for managing high-net-worth client portfolios, acquiring new customer accounts, and developing business plans to enhance client relations and company growth. Achieved significant targets in account acquisition and corporate portfolio management.

UP

Branch Manager

United Bank for Africa Plc

May 2018 - Jul 2020 (2 years 2 months)

Managed a team to improve branch performance, significantly increasing deposits and transitioning the branch from loss to profit. Focused on digital sales and staff training to enhance service delivery.

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Certification, Marketing

2024 - 2024

Studied Marketing Tools with a focus on SEO, enhancing skills in search engine optimization techniques.

University of Lagos logoUL

University of Lagos

Diploma, Social Media Management

2024 - 2024

Completed a Diploma in Social Media Management and Advertising, focusing on effective online marketing strategies.

University of Lagos logoUL

University of Lagos

Bachelor of Arts, English

Graduated with a Bachelor of Arts in English, achieving a Second Class Upper Division and ranking in the top 2% of the class.

University of Lagos logoUL

University of Lagos

Certification, Market Analysis

2024 - 2024

Completed a course in Target Market and Value Chain Analysis, aimed at understanding market dynamics and consumer behavior.

Tech stack

Software and tools used professionally

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