
Julian Acosa
@julianacosa
I build B2B client relationships and sell tailored packaging solutions.
What I'm looking for
At CEMPACK SAS, I managed a physical point of sale and sold packaging supplies and machinery to food industry and mass-distribution clients. I generated qualified prospects through networking and industry events, turning initial conversations into high-value client relationships.
I identify operational needs, adapt sales strategies across the buying cycle, and position tailored solutions using strong product knowledge. I also managed daily sales, quotes, logistics coordination, inventory flow, and social media development for brand visibility.
My customer-facing experience at Asurion, Transcom, and Teleperformance strengthened my ability to provide bilingual support, troubleshoot issues, explain platforms clearly, and deliver service in fast-paced environments.
I'm fluent in Spanish and English, with beginner Portuguese, and bring digital marketing, web development, content creation, video editing, and community management capabilities to client engagement and sales work.
Experience
Work history, roles, and key accomplishments
Office Administrator
CEMPACK SAS
Apr 2024 - Apr 2026 (2 years)
Managed B2B sales of packaging supplies and machinery, generating qualified prospects and building strong client relationships.
Trilingual Customer Service Representative and Seller
ASURION
Oct 2023 - Feb 2024 (4 months)
Managed sales and provided exceptional customer service, ensuring in-depth platform knowledge to assist clients effectively.
E-commerce & Sales Manager
CEMPACK S. A. S
Jan 2023 - Sep 2023 (8 months)
Oversaw daily operations, sales, and quote management, coordinating logistics and developing social media to enhance brand visibility.
Customer Service Representative
TRANSCOM
Sep 2022 - Jan 2023 (4 months)
Provided bilingual customer service and platform expertise, skilled in troubleshooting and issue resolution.
Customer Service Representative
TELEPERFORMANCE
Feb 2022 - May 2022 (3 months)
Provided bilingual customer service and platform expertise, skilled in troubleshooting and issue resolution.
Education
Degrees, certifications, and relevant coursework
Instituto Universitario Politécnico Grancolombiano
Degree in Social Communication, Social Communication
Degree in Social Communication from Instituto Universitario Politécnico Grancolombiano, completed in 2021.
Tech stack
Software and tools used professionally
Facebook Ads
Twitter Ads
Postman
OpenAPI
Ethereum
Microsoft Azure
Google Cloud Platform
GitHub
Kubernetes
Salesforce
React Native
MySQL
PostgreSQL
MongoDB
Oracle
DocuSign
Shopify
Workday
Dropbox
Node.js
Ruby on Rails
Next.js
.NET
Tailwind CSS
Unity
Unreal Engine
Google Analytics
Figma
Adobe Photoshop
Slack
Zendesk
Visual Studio
React
AngularJS
JavaScript
Python
HTML5
Java
PHP
Ruby
Kotlin
Swift
C++
PowerShell
Rust
Lua
XML
TensorFlow
PyTorch
HubSpot
FastAPI
Ubuntu
Linux
iOS
Windows
Stripe
PayPal
Heroku
Google Workspace
Microsoft Office 365
Trello
Notion
GraphQL
Firebase
Google reCaptcha
WordPress
Microsoft Excel
Vercel
Netlify
TypeScript
Visual Studio Code
Git
VMware vSphere
Twilio
Discord
Zoom
Webex
Typeform
Zapier
QuickBooks
Outreach.io
Amazon Web Services (AWS)
NetSuite
Canva
SQL
SAP
Vimeo
LinkedIn Ads
UKG
Availability
Location
Authorized to work in
Job categories
Skills
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