Asurion

Asurion is dedicated to helping people navigate the complexities of their increasingly connected lives. Customers today rely on a vast ecosystem of technology, from smartphones and laptops to smart home devices and major appliances. When this tech fails or becomes frustrating to use, it can disrupt daily life. Asurion understands these challenges and exists to eliminate these frustrations, ensuring customers get the most out of their devices and connections. The company's core mission is to provide comprehensive tech care that is both accessible and effective. Whether a customer is dealing with a cracked phone screen, a malfunctioning laptop, or a smart thermostat that won't connect, Asurion's team of experts is ready to provide a solution. This customer-centric approach is about more than just fixing broken devices; it's about providing peace of mind and empowering people to enjoy their technology without worry.

To meet the diverse needs of its 300 million customers worldwide, Asurion offers a wide range of services, including device insurance, repair, replacement, installation, and 24/7 expert support. Recognizing that convenience is key, the company has built an extensive network of repair options. This includes over 700 uBreakiFix by Asurion stores for in-person repairs, as well as a service where experts can come to a customer's home or a preferred location for same-day service. This commitment to service is backed by a robust supply chain and a global team of over 23,000 employees who share a culture of empathy and a collaborative spirit. From its origins as a small startup founded in 1994, Asurion has grown into the world's leading tech care company by consistently evolving to meet customer needs, acquiring innovative companies like Soluto and uBreakiFix, and staying committed to making technology work for everyone.