Open to opportunities

Guy W

@guywilcock

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Helping customers & partners unlock value through SaaS, channel sales & strategic engagement.

United Kingdom

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What I'm looking for

I am looking for a role that values relationship-building and offers opportunities for growth and impact.

What’s better than selling a great solution?
For me, it’s seeing customers and partners genuinely thrive with it. That “Oh wow, this is exactly what we needed” moment, that’s what drives me. 🔥

I’m a relationship-first Customer Success and Partner Enablement professional with deep roots in tech reseller, SaaS sales, and channel strategy. With over 15 years’ experience across enterprise sales, account growth, and partner ecosystems, I bring a unique mix of commercial acumen, strategic thinking, and human connection to every role.

I help customers and partners unlock real value, whether that’s through onboarding and adoption, reducing time-to-value, scaling enablement, or strengthening long-term loyalty. I’ve worked across the full lifecycle: from presales and stakeholder alignment to expansion, renewals, and advocacy.

Whether I’m simplifying complex platforms, aligning with stakeholder needs, or building cross-functional relationships, I bring curiosity, clarity, and measurable impact.

Now exploring new opportunities in Customer Success, Partner Success, and Strategic Account Management, ideally where customer-first thinking, partner collaboration, and innovation are at the heart of what you’re building.

Experience

Work history, roles, and key accomplishments

Enterprise & UMM Account Executive

CybSafe

Jul 2024 - Jan 2025 (6 months)

Responsible for driving enterprise and upper mid-market engagement and channel-led growth through strategic outreach, consultative solution positioning, and collaboration with key distribution and reseller partners.

HubSpot LinkedIn MEDDPICC Channel Partnerships Sales Enablement Value Proposition Pipeline Management Stakeholder Engagement SaaS Value Based Selling Value Based Sales Value Based Demonstration MEDDIC Sales Methodology MEDDPICC Methodology Proof of Concept Security Awareness Storytelling

CSM & Channel Consultant

PartnerPath

Apr 2023 - Jul 2024 (1 year 3 months)

Invited to join as a consultant to support SaaS vendors with channel strategy, PRM implementation, and the development of enablement frameworks to drive partner engagement and adoption.

Enterprise Account Manager UK & EU

Ironscales

Feb 2022 - Mar 2023 (1 year 1 month)

Focused on driving adoption and engagement across UK & EU enterprise accounts, while supporting partner-led expansion and onboarding.

Enterprise Account Executive

Knowbe4

Oct 2018 - Nov 2021 (3 years 1 month)

Hired post–Series B as one of the first international sales reps to support UK&I and EMEA expansion. Progressed rapidly from SMB Account Representative to Enterprise Account Executive, consistently ranking among top global performers.

Regional SMB Account Executive

Knowbe4

Jan 2018 - Oct 2018 (9 months)

Hired as the first international salesman post-Goldman Sachs Series B funding, working with UK and EMEA management to broaden global market presence. Closed $237k in net-new revenue within the first six months post-onboarding, achieving 73% of the annual quota and leading to an early promotion to the Enterprise team.

International Sales Market Expansion Revenue Sales Strategy Quota Attainment EMEA Market SaaS Sales Customer Acquisition Business Development Partnership Development Channel Partnerships Channel Sales KnowBe4’S Security Awareness Training Platform Phishing Simulation Platforms Phishing GTM

Major Account Manager

Phoenix Software

Apr 2015 - Dec 2017 (2 years 8 months)

Managed a portfolio of approx 75 high-value non-profit clients including housing associations, global charities, and NGOs, supporting their IT transformation journeys through licensing strategy, renewals, and contract expansion.

Account Management Client Relationship Management Sales Planning Public Sector Sales Software Sales Negotiation Customer Retention Business Development Strategic Planning CRM Microsoft Licensing Models Microsoft EA Licensing Consultative Selling Trusted Advisor

Enterprise Internal Account Manager

Trustmarque

Nov 2011 - Apr 2015 (3 years 5 months)

Supported one of Trustmarque’s largest enterprise clients, managing a high-value Microsoft licensing portfolio and driving revenue growth through renewals, cross-sells, and annuity business.

Corporate Sales Customer Satisfaction Service Delivery Customer Retention Cross Functional Collaboration Sales Support Relationship Building Problem Solving Microsoft EA Licensing Microsoft Licensing Models Microsoft Volume Licensing

SDR Team Lead & Campaign Manager

Esteem Systems

Jan 2008 - Nov 2011 (3 years 10 months)

Led the SDR team and managed campaign initiatives to generate leads and support sales efforts. Developed and executed strategies for effective outreach and pipeline generation.

Campaign Management Lead Generation Sales Support Strategic Outreach Pipeline Generation Sales Development Team Leadership Marketing Campaigns CRM

Education

Degrees, certifications, and relevant coursework

York St. John University

BA Hons Degree, Leisure / Tourism and Business Management

Undertook a comprehensive program focusing on Leisure/Tourism and Business Management. Gained foundational knowledge in business principles and their application within the leisure and tourism sectors.