Open to opportunities

Elton Tobin

@eltontobin

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Motivated Partner Account Manager with a strategic technology understanding.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to leverage my account management skills in a dynamic environment, with opportunities for growth and collaboration.

I am a motivated self-starter with a strong background in IT and account management. My journey has taken me from technical support to becoming a Partner Account Manager, where I have successfully cultivated and maintained relationships with clients, ensuring their needs are met and exceeded. I thrive in competitive environments and enjoy the challenge of driving client satisfaction through effective communication and strategic planning.

Throughout my career, I have developed a strategic understanding of technology within business contexts. My experience includes conducting business reviews, collaborating with internal teams, and identifying opportunities for upselling services. I am passionate about leveraging technology to enhance client experiences and am always eager to learn and adapt to new challenges in the ever-evolving tech landscape.

Experience

Work history, roles, and key accomplishments

Partner Account Manager

Zeus Cloud

Mar 2023 - Mar 2024 (11 months)

Managed client relationships, conducted business reviews, and identified upselling opportunities. Collaborated with internal teams to enhance service delivery and secured contract renewals.

Client Relationship Management Upselling Contract Negotiation Service Delivery Strategic Planning Communication Team Collaboration Problem Solving

Relationship Manager

ramsac

Oct 2020 - Feb 2023 (2 years 4 months)

Managed a portfolio of clients, acted as a point of escalation, and supported sales activities. Ensured timely communication and resolution of client issues.

Client Management Sales Support Communication Proposal Development Relationship Building Sales Pipeline Management

Account Manager

SecureCloud+

Mar 2019 - Apr 2020 (1 year 1 month)

Identified and developed new business opportunities in the Defence sector, managed client accounts, and collaborated with sales teams to achieve targets.

Business Development Sales Strategy Networking Team Collaboration Market Analysis

Account Manager

Ziptech Services

Aug 2015 - Mar 2019 (3 years 7 months)

Focused on client retention and relationship building, generated incremental profits, and conducted technology briefings and strategic planning sessions.

Relationship Management Strategic Planning Communication Technology Briefings Conflict Resolution Proposal Development

Virtual Sales Account Manager

Cisco/Convergsys

Jul 2010 - Dec 2012 (2 years 5 months)

Served as the primary contact for driving sales activity, managed partner relationships, and supported sales management activities.

Sales Management Partner Relationship Management Product Knowledge Communication Escalation Management Forecasting

Customer Engineer

Computacenter

Feb 2004 - Jun 2010 (6 years 4 months)

Installed and configured desktop environments, provided on-site troubleshooting, and promoted company services while maintaining customer relationships.

Installation Configuration Troubleshooting Customer Service Relationship Management Documentation Project Management Technical Support