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Gustavo Hamú Giudice

@gustavohgiudice

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Customer Growth Manager driving B2B SaaS revenue expansion and SMB/Mid-Market/Enterprise account growth.

Brazil

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What I'm looking for

I seek remote roles focused on customer revenue expansion, cross-functional collaboration, and measurable growth—opportunities to lead strategic upsell programs and scale enterprise accounts.

I am a results-driven Customer Growth Manager with 6+ years accelerating B2B SaaS revenue through consultative selling, executive negotiations, and data-driven expansion strategies. I consistently deliver quota overachievement and was the first CGM to surpass a $300k MRR milestone.

I have closed 350+ expansion deals generating $330k+ MRR and delivered 22% of sector MRR by strengthening pipeline discipline, deal velocity, and multi-channel growth across Amazon, Google, Meta, TikTok, and Walmart.

I partner cross-functionally with Product, Marketing, and Customer Success to improve time-to-value, lift ARPU and CLV, and reduce friction—bringing a pragmatic, metrics-focused approach to scale revenue and customer outcomes.

Experience

Work history, roles, and key accomplishments

Customer Growth Manager

Quartile

Dec 2022 - Feb 2026 (3 years 2 months)

Drove revenue expansion across a 400+ account portfolio, closing 350+ expansion deals that generated $330k+ MRR and delivering 22% of sector MRR; consistently attained 110–130% quota and reduced time-to-value by 40%.

Account Management SPIN Selling Google Ads Pipeline Management

Senior Business Development Executive

Arado

Sep 2022 - Dec 2022 (3 months)

Managed end-to-end B2B inside sales using consultative selling and SPIN methodology, negotiating executive-level deals that drove double-digit regional revenue growth and expanded strategic partnerships.

Business Development SPIN Selling Negotiation Pipeline Management Account Growth Prospecting CRM

Key Account Manager

MUSA

Jan 2022 - Sep 2022 (8 months)

Managed key accounts and led expansion programs, doubling strategic key accounts within three months while reducing total expenditure 50% and improving portfolio profitability.

Key Account Management Contract Negotiation Stakeholder Management

Administrative and Financial Coordinator

International Rivers

Aug 2021 - Apr 2022 (8 months)

Led financial operations and administrative coordination for multi-country programs, achieving 100% audit compliance, improving reporting accuracy by 20%, and securing a $100k grant contribution.

Financial Reporting Budget Management Audit & Compliance Team Supervision Grants Process Improvement

Senior E-commerce Executive

Rappi

Oct 2021 - Jan 2022 (3 months)

Led B2B inside sales for 50 national clients, streamlining onboarding to reduce time-to-market 40% and increasing average order value 20% while expanding national key accounts 30%.

E Commerce Sales Onboarding A B Testing Client Acquisition National Accounts Cross Functional Collaboration Revenue Growth

Regional Expansion Executive

Rappi

Apr 2021 - Oct 2021 (6 months)

Managed full-cycle B2B sales for 155+ partner accounts, achieving 100% of sales goals within six months and driving 30% regional revenue growth while increasing market share 22%.

Regional Sales Prospecting Forecasting Market Penetration Client Onboarding CRM

Sales Account Executive

Rappi

Oct 2020 - Mar 2021 (5 months)

Managed a 150+ account portfolio full-cycle, achieving 30% revenue growth and 100% of sales goals within six months while acquiring 155+ new clients and increasing regional market share 22%.

Inside Sales Pipeline Management Consultative Selling Contract Negotiation Client Acquisition CRM Revenue Growth

Business Development Coordinator

MediPreço

May 2019 - Apr 2020 (11 months)

Directed expansion initiatives and pre-sales for healthcare IT, leading 2 BDRs to generate 17% growth in qualified leads and boosting conversion rates 12% through improved qualification and outreach.

Lead Generation Pre Sales Team Leadership Market Research Partner Management Sales Operations CRM

Administrative Office Assistant

Ministério do Desenvolvimento Social

Mar 2017 - Mar 2019 (2 years)

Supported general coordination with administrative operations and process standardization, implementing a filing system that cut search time 50% and reduced paperwork errors 30%.

Administrative Support Process Improvement Document Management Logistics Coordination Quality Control Reporting

Accounts Sales Assistant

Kapital Cabine

Nov 2014 - May 2016 (1 year 6 months)

Supported commercial operations and CRM management, contributing to a 14% revenue increase and a 31% improvement in customer retention through consistent follow-up and reporting.

Sales Support CRM Management Lead Qualification Reporting Customer Retention Onboarding

Administrative Intern

LB Valor Engenharia

Jun 2013 - Jan 2014 (7 months)

Provided financial and administrative support, implementing cost-saving measures that reduced operational expenses 20% and improving budget visibility with basic financial reports.

Administrative Support Budgeting Financial Reporting Scheduling