Open to opportunities

Jayme Reed

@deeremyaj

Sr. operations and PMO leader transforming chaos into measurable results through SaaS implementation and people-first change.

United States

Message

What I'm looking for

I am looking to lead PMOs, drive SaaS implementations, perform operational transformations, or work with data. I have a diverse background in finance, tax, accounting, operations, project management, and change management. I thrive in environments where I can align portfolio governance with business strategy and build adoption-focused frameworks.

I’ve spent 20+ years transforming operational chaos into measurable results through project and change management, automated workflows, optimized resources, and scalable processes. With an MBA plus PMP, CPA, CGMA, and Prosci certifications, I bridge financial strategy, cross-functional execution, and people-first change management.

I build and scale PMOs and operational frameworks from scratch, lead enterprise SaaS implementations that get adopted, and align portfolio governance with long-term corporate strategy. From directing a $20M portfolio with a 15% ROI increase to deploying Salesforce, SAP, and PSA for a $100M revenue-generating services team, I’ve earned top-rated reviews, multiple promotions, and company awards.

Experience

Work history, roles, and key accomplishments

Strategic Project Manager

I-CAR

Jan 2024 - Mar 2026 (2 years 2 months)

Directed a $20M non-profit strategic portfolio, enabling leadership to reallocate redundant funding and increase portfolio ROI by 15%. Led enterprise go-to-market transformation using ADKAR change management, raising adoption from 21% to 69% and improving forecast accuracy by 20% through a capacity and revenue resource platform.

Portfolio Management Power BI Power Automate Data Visualization Stakeholder Management

Operational Excellence PM

Pitney Bowes

Nov 2022 - Jun 2023 (7 months)

Led an enterprise Jira rollout to streamline contract and pricing requests, reducing lead time by 48% and securing $20K/day in operational savings. Built Power Automate workflows and redesigned the customer journey framework, increasing customer satisfaction by 25% while reducing repetitive operational work by 20%.

Jira Administration Power Automate Operational Excellence Workflow Automation Resource Planning Customer Journey Change Management Performance Metrics

Sr. Manager Operations & PMO

Thomson Reuters

Sep 2006 - Jun 2022 (15 years 9 months)

Led a 25+ person global remote operations team and ran the PMO, aligning 100% of initiatives to strategic goals while deploying Salesforce, SAP, and PSA. Improved service efficiency by 30% via a unified project management framework and reduced non-billable hours by 25% through an operational readiness change program supporting 90+ SaaS products.

PMO Leadership SaaS Salesforce SAP PSA