Open to opportunities

Stephanie Craft

@stephaniecraft

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PMO executive driving strategic program delivery, governance, and operational transformation.

United States

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What I'm looking for

I’m seeking senior PMO or operations leadership roles partnering with executives to scale governance, deliver complex tech programs, improve delivery predictability, and mentor teams in a data-driven, collaborative culture.

I am a PMO executive with 15+ years leading governance, delivery, and strategy execution for complex enterprise programs across fintech and technology sectors. I have built and scaled PMOs overseeing $100M+ portfolios.

I drive measurable outcomes—accelerating delivery velocity by 30%, improving budget adherence by 20%, and reducing escalation rates through structured intake and reporting frameworks. I have led initiatives that reduced customer wait time by 50% and designed budgeting frameworks for multi-center operations.

I align program execution with executive vision using Agile and hybrid methodologies, KPI-driven governance, and risk/compliance integration. I leverage tools like JIRA, Salesforce, Power BI, Confluence, and advanced Excel to increase portfolio transparency and delivery predictability, and I am bilingual in English and Spanish.

I partner with C-level stakeholders to drive transformation across product, engineering, and regulatory functions, scale teams, and execute professional development programs. I focus on enabling faster decision-making, stronger delivery predictability, and alignment with investor and customer expectations.

Experience

Work history, roles, and key accomplishments

Chief of Staff

Advanced Micro Devices

Jan 2023 - Jan 2025 (2 years)

Built and scaled PMO practices overseeing $100M+ portfolios and designed a $23M budget across 18 cost centers, accelerating delivery velocity by 30% and improving budget adherence by 20%. Led Salesforce and Power BI-driven transformation and professional development programs impacting 150+ employees.

PMO Stakeholder Management Salesforce Power BI Budgeting Organizational Development Agile

Senior Program Manager, AI Solutions

Advanced Micro Devices

Jan 2022 - Jan 2023 (1 year)

Established and led the PMO for AI program delivery, driving model benchmarking and deployments across three development teams to close technical delivery gaps. Partnered with data science leads to streamline workflows and improve ML deployment predictability.

PMO AI Model Deployment Benchmarking Jira Agile Risk Management

Senior Program Manager

Advanced Micro Devices

Jan 2021 - Jan 2022 (1 year)

Managed AMD-HPE collaboration optimizing performance benchmarks for Frontier and LUMI supercomputers and accelerated vendor development for high-efficiency FORTRAN compilers. Improved onboarding and issue tracking via JIRA and Confluence workflows.

High Performance Computing Vendor Management Benchmarking Fortran Jira Confluence SharePoint Collaboration

Principal Program Manager

Cisco Systems

Jan 2013 - Jan 2016 (3 years)

Directed a global 150+ team to optimize $100M data center resources, delivering under budget and ahead of schedule while reducing WAN edge costs by 87%. Streamlined vendor onboarding and API alignment, cutting cycle time by 75%.

Cost Optimization Vendor Management API Integration Budgeting Team Leadership Data Center Operations

Senior Business Operations Manager

Cisco Systems

Jan 2010 - Jan 2011 (1 year)

Managed strategic customer accounts and oversaw provisioning, testing, and delivery of large-scale SaaS conferencing systems for enterprise clients. Improved service delivery and customer engagement across key accounts.

Account Management Customer Engagement Stakeholder Management Operations

Senior Technical Project Manager

S1 Corporation

Jan 2008 - Jan 2009 (1 year)

Led top-tier financial client programs including banking platform migrations and custom upgrades, serving as the business-technical liaison to drive beta customer adoption and feedback loops. Delivered milestones coordinating cross-functional teams.

Project Management Banking Migrations Client Engagement Technical Liaison Agile Stakeholder Management Risk Management

President, Austin Chapter

American Marketing Association

Jan 2007 - Jan 2008 (1 year)

Grew chapter membership 35% and doubled sponsor engagement by launching an Executive Advisory Board and strategic programming, increasing monthly engagement by 45%. Led board initiatives to expand chapter impact.

Leadership Event Planning Strategic Planning

Vendor Relationship Manager

Charles Schwab

Jan 2006 - Jan 2007 (1 year)

Negotiated and streamlined vendor data acquisition processes, delivering $1.5M in annual savings while maintaining strategic relationships with NASDAQ, NYSE, and CME. Improved vendor performance and data reliability.

Vendor Management Negotiation Financial Markets Stakeholder Management Contract Management

Senior Project Manager

Dell

Jan 2004 - Jan 2005 (1 year)

Built a proactive field replacement service model that reduced service turnaround from 15 to 3 days, improving customer satisfaction and operational efficiency. Led cross-functional teams to implement service process improvements.

Service Delivery Process Improvement Field Operations Team Leadership Vendor Management Escalation Management

Education

Degrees, certifications, and relevant coursework

Purdue University

Master of Science in Management, Management

Activities and societies: Leadership Scholarship (Krannert Graduate School of Management)

Master of Science in Management (Quantitative MBA) at Purdue University; awarded a Leadership Scholarship through the Krannert Graduate School of Management.